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Degrees
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B.S. in Business Administration
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My Expert Service
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BASIC AND ADVANCED SALES SKILLS. Work with sales organizations to determine what parts of their sales cycle is working and what parts need improvement or replacement, both internally and externally. Then, develop specific methodologies to achieve the competencies needed to improve targeted goals.
CUSTOMER SERVICE EXCELLENCE. One of the most important assets a company can have, is lifelong loyal customers. Work to create an organizational vision of who you want to become, help you identify critical success factors and develops values that defines your character. These factors provide the foundation for continuous exceptional service and loyal customers. Next, develop behavioral skills within individuals to achieve high service goals.
LEADERSHIP DEVELOPMENT. Provide opportunities in seminars and workshops for people to discover their abilities and skills to become a more effective leader. Coaching, performance management, succession planning, conflict management and career transitioning are selected areas of focus.
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Experience & Qualifications
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I have over 25 successful years in sales, sales management, leadership and customer service. It becomes readily apparent that I have been in the "trenches" as a salesman and sales manager. With this experience, I developed and implemented a sales training curriculum at three different levels. Addionally, I have had the privilege of working with three nationally respected training organizations. A selected number of clients include: United States Navy and Marine Corps,United Illuminating, MIT, USPS, Prudential,AT&T, Forest Labs, and Right Associates.
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Available Modes Of Communication
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email/chat
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Contact
Sales Dynamics
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