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Help & Frequently Asked Questions

Positioning


To ensure that top-ranked experts are those who have established a strong reputation for providing quality, professional service, LivePerson uses several ranking parameters.

Your position on the category listings page is determined by all of the following parameters:

Number of returning clients

Number of paying clients

Your average weighted rating

Your availability for LIVE sessions

Your average daily revenue

Your photo rating

The ranking system determines your position for each category that you are registered in based on a comparison to other experts in that particular category.

LivePerson’s ranking system was designed to accurately represent our clients' opinions of each expert’s professional services. Any attempts to misuse and/or manipulate the rating system may result in account suspension/termination.

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