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Session Transcripts


If you have hired a LivePerson expert during Live Chat which ended with a final fee, the transcript will be available to you at the end of the session. The transcript for sessions which do not go into hire mode are not available for you at the end of your session.

To access your transcripts, please sign in to your LivePerson account and click on your History section.

If you are a LivePerson expert, click on the “sessions with experts” link. Otherwise, simply select the month from the drop down menu to view your session transcripts from that period.

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