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F.2.1_timeline_intro

F.2.1_timeline_intro

LivePerson has come a long way since its start-up beginning in Silicon Alley. Throughout the years, both technological and cultural innovations have transformed and defined LivePerson’s success in real-time data and intelligence, as well as its long-term mission of creating meaningful connections.

F.2.1_timeline_2010

F.2.1_timeline_2009

F.2.1_timeline_2009

Formed partnership with Genesys for proactive real-time Web engagement and WebCollage for online sales extension across channel partners

Customer base reaches 8,000

F.2.1_timeline_2008

F.2.1_timeline_2008

Integrated LivePerson statistical program with Google Analytics

Launched new account-to-account transfer and data publication features into enterprise product

LivePerson consumer (Kasamba) launches API access to expert advice platform

F.2.1_timeline_2007

F.2.1_timeline_2007

Acquired Kasamba, expert advice chat platform, rebranded as LivePerson

Integrated advanced analytics and voice capabilities into product for enterprise customers

Integrated with NetSuite CRM solution

F.2.1_timeline_2006

F.2.1_timeline_2006

Acquired Proficient Systems for proactive chat

Incorporated voice into business products

F.2.1_timeline_2005

F.2.1_timeline_2005

Formed partnership with MonsterCommerce for advanced e-commerce storefront solutions

Incorporated online conversion tools into software

F.2.1_timeline_2004

F.2.1_timeline_2004

Acquired Island Data and FaceTime Communications

Formed partnership Knoah Solutions for multi-channel, off-shore, e-support activities and CommTouch for hosted spam filter for e-mail management system

Launched LivePerson proactive sales and marketing edition called Timpani

F.2.1_timeline_2003

F.2.1_timeline_2003

Incorporated keyword real-time monitoring into business product

F.2.1_timeline_2002

F.2.1_timeline_2002

Acquired NewChannel

Incorporated ability to monitor online behavior in real-time into business product

Customer base reaches 1,000

F.2.1_timeline_2001

F.2.1_timeline_2001

Launched LivePerson small business product 

F.2.1_timeline_2000

F.2.1_timeline_2000

Initial Public Offering

Acquired HumanClick

Research & Development relocates to Israel

F.2.1_timeline_98

F.2.1_timeline_98

Launched LivePerson click-to-chat for customer service

F.2.1_timeline_96

F.2.1_timeline_96

Developed community product called TOWN, which allowed companies to interact with their customers

F.2.1_timeline_95

F.2.1_timeline_95

LivePerson founded

A Timeline of Innovation