Annual Report

Dear Shareholders,

In my fifteen-year journey of building this company, I feel that 2010 was one of the most transformative and rewarding years to date. Beyond our exceptional market performance, we took some very big steps to redefine who we are as a company, and where we want to be in the next five years. We also reexamined how we could use our assets to respond to the growing challenges and demands of online businesses. To that end, we decided to rethink our products, processes, and people in 2010.

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