LivePerson, Inc.
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Web Designer

Job Location: New York, NY

We currently have an opening for a Web Designer whose primary responsibility will be to support the Professional Service organization in establishing and advancing creative best practices, as well as directly implementing creative for paid deployments. This individual will also be called upon to create custom deliverables that supports sales in acquiring new business and expanding existing customers. Role is highly interactive, and this individual will work closely with both Professional Services and Sales as well as client technical and creative staff.

Key Responsibilities:

  • Participate in initial strategy sessions to help identify and set direction for achieving client's objectives
  • Collaborate with top-tier clients on creative strategy to translate brand identity across product interface components
  • Work cross functionally with client engineering, web development & product marketing
  • Interact with PS and Product Marketing to assess various creative options and identify viable solutions
  • Leverage user-centered design methodologies to develop product interface components that are intuitive, appealing and functional; current creative set includes button, invite, chat window, survey window
  • Create custom deliverables to support customer acquisition and expansion
  • Interact internally and with clientele regarding deliverables
  • Review deployment design and use cases to understand strategic and tactical objectives;
  • Review client site to assess visitor interaction and technology used
  • Adopt creative best practices into all client creative work and identify new best practices
  • Research trends in technology, design and e-commerce to identify opportunities to enhance the experience and design of interactive products; develop new innovative techniques and strategy as the online environment evolves
  • Partner with Analytics team to construct A/B testing analysis programs to enhance deployment success

Job Requirements:

  • Bachelor's Degree in related field required
  • 4+ years professional graphic design and web experience for commercial applications (Intranet, software applications), with an emphasis on functional design, usability and user-centered design
  • Skilled in Mac and PC. Proficient in Microsoft Office applications (Word, PowerPoint, Outlook, and Explorer)
  • Comprehensive knowledge of Photoshop, Illustrator, InDesign and Flash
  • Experience in web-based UI development; experience with e-commerce design a plus
  • Thorough knowledge of HTML (hand-coding), CSS and Javascript
  • Must present a portfolio that demonstrates a strong understanding of and passion for experience design and graphic design principles
  • The successful candidate must be a self-starter and able to work effectively in a fast-paced, dynamic team environment while accepting accountability for the accuracy, integrity and timeliness of the finished project
  • Must be willing to work flexible hours to complete assignments and meet aggressive deadlines
  • Creativity, problem-solving skills, accuracy, attention-to-detail and organizational skills are essential

Compensation:
Salary is commensurate with experience and market; we offer a competitive compensation package, including base salary, bonus eligibility, stock options and full benefits.




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