Partnering with LivePerson

LivePerson customers who prefer a hosted contact center employ our BPO (Business Process Outsourcing) partners as a compelling solution. BPO partners provide multichannel text and voice based solutions to LivePerson customers, typically through either traditional contract fulfillment or more innovative performance-based commercial models. Our globally distributed partners bring a variety of skills and experience to their services across industry, language, geography and more.

The combination of the LivePerson platform and hosted BPO services provides a efficient, scalable solution for customers large and small. Naturally, we are always on the lookout for new and innovative partnership opportunities with qualified global BPO organizations.

Engage

A Reseller Partner presents LivePerson with an opportunity to enter into a market and expand our footprint where we otherwise would not have coverage from our direct sales team. These markets can be specific verticals where the Reseller Partner has a strong customer base. Other potential markets where a Reseller approach may make sense for LivePerson can be specific geographic regions or market segments where the demographics and online behaviors meet the demand for our solutions.

Benefits

There are many benefits of becoming a Reseller of LivePerson’s online engagement solutions. Here are just a few:

   1. Adding LivePerson’s solutions to your suite of solutions provides a proven model for driving significant top line revenue and strong profits to your business

   2. LivePerson delivers best of breed online engagement solutions, providing your customers measurable results by increasing online sales and decreasing customer services costs, all with the highest customer satisfaction ratings of any human assisted channel.

   3. Differentiate your team from your competition by with LivePerson services certification programs, leveraging LivePerson’s experience working with more than 9,000 customers to deploy and manage our solutions for your customers

   4. Receive in depth sales training, tools, co branded marketing material, and event marketing.

A Referral Partner sends leads that are qualified through hands-on sales and marketing activities.

Benefits

There are many benefits of becoming a Referrer Partner. Here are just a few:

   1. Earn commissions on the client’s net revenue for one year!

   2. You get a dedicated Partnership Manager

   3. Access to a Product Specialist for product demos and product consultation

   4. Quarterly payments and reporting

An affiliate partner collects commission by placing links on their web properties that transfer users to the LivePerson web site. LivePerson tracks these inbound leads, and pays a fee to the affiliate when the lead becomes a customer.

Benefits

There are many benefits of joining the LivePerson B2B Affiliate Program. Here are just a few:

   1. Earn $40 for every qualified lead you send to LivePerson

   2. You do not have to worry about keeping tabs on your leads because all tracking will be done through Linkshare.

   3. Every affiliate gets the personal connection of a dedicated account manager. Just email us at lpaffiliates@liveperson.com.

   4. We pay out monthly, so there’s never a long wait to receive your rewards.

   5. We are setting a 120 day cookie so you will receive credit for your client referrals for up to half a year!