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F.5.1 - A - LiveEngage Platform Partners

F.5.1 - A - LiveEngage Platform Partners

What is a LiveEngage Platform Partner?

 

Through the LiveEngage Platform Partner Program, you can deliver new solutions built on a proven technology platform and go-to-market as a LivePerson partner to grow your business.

LiveEngage Platform Partners include:

ISVs— Create a new generation of online applications that tap into the power of the LiveEngage Platform. Our ISVs build many types of applications, including:

  • mobile
  • social
  • video
  • CRM
  • customer support
  • marketing and advertising interactions

Systems Integrators (SIs)— Leverage the LiveEngage Platform to provide services tailored to your customers’ needs, such as:

  • integration with CRM, CTI and other backend systems
  • custom application development
  • integration with e-commerce engines and non-chat support systems
  • planning and implementation of LivePerson technology across heterogeneous computing environments
  • integration with alternative engagement vehicles

Marketing Agencies — Gain a powerful and highly strategic edge over your competition with a LiveEngage Platform practice. Agency services typically include any combination of the following:

  • brand management
  • integrated marketing
  • strategic consulting
  • market research
  • web site development
  • UX design

F.5.1 - B - Partner Program Benefits

F.5.1 - B - Partner Program Benefits

LiveEngage Platform Partner Program Benefits

 

Marketing & Sales
LiveEngage Platform Partners market their solutions to over 8,500 LivePerson customers via joint marketing and sales programs, as well as an online application marketplace (apps.liveperson.com). Marketing and sales benefits fall into two general categories: those geared to LivePerson customer-facing staff, and those that allow our partners to interact with LivePerson customers and prospects directly.

Platform Technology Access
LiveEngage Platform Partners access industry-leading web technologies, which support more than one billion online visitor sessions and over ten million chat interactions per month. The LiveEngage Platform APIs extend online chat capabilities and support data and application integration.

Technology Tools and Support
All Platform Partners are members of LivePerson’s global developer community (developer.liveperson.com), which enables them to get started and build with rich technical content and tools. Benefits include access to development environments, API keys, and easy-to-use code samples; and access to other developers and LivePerson technical experts through discussion forums.

Platform Partners