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Degrees
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None
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My Expert Service
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I have been in the computer industry as either a repair technician or a technology consultant for six consecutive years. I have intimate knowledge of all distributions of MS Windows that was gained from hands-on troubleshooting and repair.
I have enough understanding of computers to be close to a solution, even if I don't initially know the answer to a specific question.
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Experience & Qualifications
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12 years as a PC owner. This encompasses an extremely wide range of use on a large selection of operating systems.
6 years as a field troubleshooting/repair technician, or as a technology consultant. This is where the bulk of my experience was earned. I spent years of hard work learning how to relate solutions remotely over the phone in step by step fashion, or in person. The emphasis of my understanding is centered around virus/spyware removal, and network communication/connectivity.
2 years formal computer training, with emphasis on programming. This has added depth to an already strong intuitive sense of how applications work.
1.5 years as a network installer. This is where I gained an understanding of network protocols, wiring standards, and network infrastructure concepts.
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Available Modes Of Communication
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email/chat
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Contact
Alex HelperPants
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