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Degrees
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Microsoft Dynamics CRM
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My Expert Service
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I am a certified Microsoft Dynamics CRM application development, configuration and implementation consultant. My MC ID: 8188762
I have sound work experience in Dynamics CRM 3.0/4.0/2011.I have expertise in Integration, JavaScript, customization and implementing custom plug-ins,workflows and customized solutions, Custom and Out of box reports, Dashboards.
My CRM service offerings include:
- Installation & Deployment ( CRM 3.0, 4.0 & CRM 2011)
- Customizations (C#, JavaScript, asp.net) On-premise, Online
- Integration and web portal development (WebServices, Plug-ins, APIs)
- Custom Reports ( SQL Server Reporting Services (SSRS) )
- Data Migration & cleansing from Sugar CRM, Salesforce etc.
- Workflow definition & Development.
- User, system views, Charting Dashboards
- CRM-based business process optimization
- Ongoing support and problem solving
- User Training
I have website development experience using ASP.Net, XML, xml services, HMTL, DHTML, PHP, and MySQL, MSSQL including sites for startup companies and small businesses to medium range of IT enabled companies.
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Experience & Qualifications
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Rimrock Corporation, Canada
Dynamics CRM Consultant, Integration Engineer
2011 - Present
Paramount Generator Service, Canada
CRM, GP integration engineer
2011 - Present
Closing Corp. Inc, USA
CRM Consultant
2010 - 2011
I have been fully part of this process as a technical analyst, architectural decision making and leading the team as solution provider. My role was to design and map to the target system to achieve optimum results which are closer to business requirements with maximum output and efficiency. This includes custom workflow, plug-ins and frames development. Custom web application is also part of this project to interact with outer world (closing,smartgfe and other closing software products). I also been part of design and development of integration layer to interact with asp.net based web application store with the help of WCF, WWF and built in Dynamics CRM services, Metadata services. CRM Implementation Achievements: • Initially solution was built to handle 20 seats, which later on improved up to 30 seats. While before automation the company was merely able to manage couple of persons. • Increased sales approx. 58% while previously the increase was merely approx. 15% a month. • Improved customer experience managing 100 accounts/contacts per day which previously was about 10 to 18 accounts/contacts. • Enhanced overall process of lead closure in win-win state. Previously all process was manual so 100% improvement with adding dozen’s of accounts/contacts daily. • Improved the process of customer management within the organization. Now customer reply, information, scheduling and task assignment is boosted upto 100%. Before new CRM the customer management was manually so delays, invalid replies, scattered information and task assignment were at high end. • Tracking of customer issue’s and resolution was improved up to 90% which previously was around 4 customers on average daily.
Xavor Corporation
House Engineer
2010 - 2011
• Estimation and architectural decision after analyzing business requirements from business analyst and system architect. • Working on Service Oriented Architecture based applications. • SOA based BizTalk Server 2006 development • Microsoft Dynamics CRM architecture, design, development, deployment and user training. • R&D for CRM 4.0/2011 IP (Intellectual Property). • Integration layer using restful services, old web services. • Windows Communication Foundation (WCF) and Windows Workflow Foundation(WWF) development and implementation plan. • Deployment/Post Deployment Administration
E-Bizsoft pvt Ltd.
System Architect
2005 - 2010
Edit
• Analyzed cost, time, worked on POC and converted the whole company shift towards product development. • Successfully worked on product development ranging from simple to complex ERP integration modules. • Lead the team of developers for different modules in the product. On the whole worked as a junior architect of the product. • Enterprise Application Integration (EAI) research and development. • Requirement analysis, design and development for real-time problems of customers • Microsoft BizTalk Server 2006 development, deployment and administration • Microsoft Dynamics CRM Development and Integration with product ERP. • Web based components for BizTalk, MS CRM and Service Bus. • Authentication and authorization for the product modules. • XML Layers development to integrate BizTalk, ERP’s ( Great Plains, QuickBooks, Navision, MASS 200, MASS 90 and many other legacy systems) • Web based portal development of the ERP product, • n-Tier architecture implementation plan and issues resolution. • Deployment/Post Deployment Administration (Website, BizTalk, CRM, Reports etc)
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Available Modes Of Communication
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email/chat
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Contact
Business Allied
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