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Degrees
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Masters in Englsih
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My Expert Service
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• Operating Systems: Novell NetWare 4.X, 5.X; DOS; Windows 2000, 2003, and XP (both network installation and support); Macintosh System 9.X and OS X; UNIX; VMS; Windows 2003 Server; Microsoft Core Technologies certificate in NT Server 4.0.
• CNA Certification, NetWare 4.1
• Programming Experience: BASIC, SNOBOL 4, Paradox, Microsoft Access, Remedy, Java
• Software Experience: Network/stand alone setup and user support/training of Microsoft Office, WordPerfect, Word, PageMaker, QuarkXpress, Excel, Lotus 1-2-3, Quattro Pro, Paradox, Microsoft Access, GroupWise, ManageWise, cc:Mail, Pegasus Mail, Microsoft Mail, Microsoft Outlook, DocsOpen (document management system), Worldox; Backup Exec, network backup software
• Macintosh Experience: 9.X and OS X, Microsoft Office, Filemaker Pro, InDesign, Photoshop, QuarkXpress, install/configure Macintosh PCs for network/internet connectivity, network/lab setup and support
• Communications Protocols: DOS/Windows TCP/IP, IPX, NetBEUI, SLIP, PPP, FTP, AppleTalk, Novell NetWare Client, Microsoft Client.
• Hardware Experience: setup and maintain IBM compatible and Macintosh PCs, Compaq/IBM/Dell File Server hardware/sub-systems; Ethernet wiring; Cisco hubs, routers; Sonicwall firewalls; Hewlett Packard Laser Printers; CD-ROM drives; scanners. Lucent PBX system.
• Internet Experience: thorough knowledge of Internet communication methods (including FTP, Telnet, and TN3270), Netscape, Microsoft Explorer, HTML editors (including FrontPage and Dreamweaver), and Domain Name Servers.
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Experience & Qualifications
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GET MARKETING
Computer Hardware and Software Merchandiser, part time 3/06 – 6/07
Conducted sales support at the US Army PX in Schweinfurt, Germany. Engaged consumers on behalf of HP, Apple, Belkin and other GET Marketing computer products. Obtained end caps, shelf space and complementary displays; developed and maintained store visibility of HP/Apple products. Straightened inventory and refilled display areas; verified that all products were available on the selling floor. Conducted weekly inventories and demonstrations.
UNIVERSITY OF COLORADO AT DENVER, CENTER FOR FACULTY DEVELOPMENT
Administrative Assistant, 01/05 to 1/06
Answer all calls and record messages; greet walk in clients and assist as needed; maintain Director and center activities calendars; maintain Center mailing/email lists; design Center brochures and pamphlets; general filing, ordering supplies, record keeping, typing, mail merge; create PowerPoint presentations; maintain center web site (http://thunder1.cudenver.edu/CFD/) using Dreamweaver; take minutes of Faculty Assembly meetings; maintain budget and office inventory; support all staff software/hardware questions and problems.
FAIRFIELD AND WOODS, P.C.
Systems Administrator, 9/99 to 3/04
Maintain a multi-user computer system (Windows 98/2000/XP), including a Novell 5.1 and Windows 2003 LAN, Document Management system, Cisco routers and hubs, networked copiers/scanners/CD tower, and Lucent Telephone and Unified Messaging voice-mail systems; maintain portions of firm web site; create all network, software, user training, and disaster recovery documents; maintain automation budget and inventory; research and plan long term automation projects/goals; support all user software/hardware questions and problems on a 24x7 basis.
CITY AND COUNTY OF DENVER
Data Training Coordinator, 7/1/98 to 9/20/99
Create training materials for Peoplesoft and Microsoft products, including Windows, Microsoft Office and Outlook; coordinate and schedule training classes; conduct training for city employees; maintain training lab hardware/software; provide Novell network support; design and produce IT newsletter/web page and employees’ intranet web page.
CITY OF AURORA
Senior PC Support Specialist, Help Desk Supervisor, 10/97 to 7/1/98
Supervise help desk staff, answer helpdesk calls, design/program/maintain help desk software (Remedy), support Microsoft Office and GroupWise, provide Novell network support.
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Available Modes Of Communication
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email/chat
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Contact
Chet Durnal
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