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Investor Relations

Investor Relations

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LivePerson, Inc. (NASDAQ: LPSN) is a leading provider of mobile and online messaging, enabling a meaningful connection between brands and consumers. LiveEngage, the Company's enterprise-class, cloud-based platform, empowers consumers to stop wasting time on hold with 1-800 numbers and instead message their favorite brands — just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, EE, HSBC, IBM, Orbitz, PNC, The Home Depot, and Walt Disney, rely on the unparalleled intelligence, security, and scalability of LiveEngage to reduce costs, increase lifetime value, and create meaningful connections with consumers.

The Company monitors 2 billion site visits a month for more than 18,000 brands, who rely on LivePerson's platform to increase conversions and improve customer experience. LivePerson is headquartered in New York City with 12 offices and 1,000 employees all around the world.

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QUARTERLY FEATURE

LivePerson Q1 2016

Q1 2016 LivePerson Inc. Earnings Conference Call

 
To access the replay, please call 855-859-2056 (U.S. and Canada) or 404-537-3406 (international). Please reference the conference ID "93590480".

Register for the replay First Quarter Earnings Call Supplemental Slides

Financial Earnings Releases

May 4 2016

First Quarter 2016 Earnings

ReleaseWebcast Presentation

February 10 2016

Fourth Quarter 2015 Earnings

ReleaseWebcast Presentation

November 04 2015

Third Quarter 2015 Earnings

Release WebcastPresentation

July 29 2015

Second Quarter 2015 Earnings

Release Webcast

May 11 2015

First Quarter 2015 Earnings

Release Webcast

February 11, 2015

Fourth Quarter 2014 Earnings

Release Webcast

2014

2014 Annual Report

Report

Investor Presentation

Latest Media Coverage

Investor News

Wednesday, May 4, 2016
Mobile Commerce Daily

As mobile messaging has made a significant impact on the way consumers interact with each other and how they want to interact with brands, The Limited launched a chat initiated on its site to provide a more effective method of customer service and saw positive results. The retailer saw an average order value with a customer interacting through its chat of $133, compared to an average of $106 for those who did not. “We implemented LivePerson messaging solutions so that our customers could shop and engage with us in a way that really aligns to their lifestyle,” said Dawne Brooks, manager of e-commerce and client relations operations at The Limited. “Our demographic includes everyone from college students, to those starting their first jobs, to the CEO of a company.

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Monday, May 2, 2016
L2 Inc

When Mark Zuckerberg announced new tools letting developers build chat bots for Messenger, he demonstrated how a consumer could use a brand’s bot to order flowers: “You never have to call 1-800-FLOWERS again.” But behind the scenes, a human observed each interaction, ready to address any request the bot could not process. The 1-800-FLOWERS bot integrates messaging platform LivePerson, which automates simpler tasks – ordering roses for Mother’s Day, for example – but depends on live agents to carry out more complex ones, such as when your flowers fail to arrive or you are overcharged.

“When consumers try to use a bot or virtual agent, there is a high error rate, which drives low customer satisfaction and ultimately a very expensive phone call,” LivePerson founder Robert LoCascio said. “There’s a lot of startup thinking around bots, but relationships are built with connections with a human.”

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Wednesday, April 20, 2016
The Hub

Voice is dead?  Well, not quite yet.  According to Rob LoCascio, founder and CEO of New York-based customer engagement vendor LivePerson, contact between customers and businesses is still 90 percent via voice. Indeed, large companies like banks are still spending billions of dollars fielding voice calls (at an estimated average $6 per call). It's a cost to the business, and what's more: "People are more frustrated than ever."

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Investor Events

Upcoming Events

Craig-Hallum Institutional Investor Conference

June 1, 2016

Needham Emerging Technology Conference

May 19, 2016

Events Archive

28th Annual Roth Conference

March 15, 2016

Needham & Company's 18th Annual Growth Conference

January 13, 2016

Ladenburg Corporate Access Day

December 11, 2015

Credit Suisse 19th Annual Technology Conference

December 2, 2015

Latest Press Releases

Lastest Press Releases

Friday, May 20, 2016 - 09:22

LivePerson, Inc. (NASDAQ: LPSN) announced today that it has won a 2016 SIIA CODiE Award in Business Software for its customer engagement platform, LiveEngage. The SIIA CODiE Awards are the premier...

Monday, May 16, 2016 - 09:29

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of mobile and online messaging, today announced its participation in the 13th Annual Craig-Hallum Institutional Investor Conference at The Depot...

Friday, May 6, 2016 - 10:09

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of mobile and online messaging, today announced its participation in Needham's Emerging Technology Conference at the Westin Grand Central Hotel,...

Stock Information

Analyst Coverage

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First Analysis

ROTH

Craig-Hallum

Northland Securities

Ladenburg Thalmann

The Benchmark Company

 

Kyle Chen

Brian Schwartz

Craig Nankervis

Richard Baldry

Jeff Van Rhee

Michael Latimore

Glenn Mattson

Mark Schapp

Stock Details

Listed

Security Common Stock Exchange

Nasdaq Global Select Market,

Tel Aviv Stock Exchange

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LivePerson Investor Relations
Email: ir-lp@liveperson.com

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