News, Events, Awards

Latest Press Releases

Lastest Press Releases

Friday, May 20, 2016 - 09:22

LivePerson, Inc. (NASDAQ: LPSN) announced today that it has won a 2016 SIIA CODiE Award in Business Software for its customer engagement platform, LiveEngage. The SIIA CODiE Awards are the premier...

Monday, May 16, 2016 - 09:29

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of mobile and online messaging, today announced its participation in the 13th Annual Craig-Hallum Institutional Investor Conference at The Depot...

Friday, May 6, 2016 - 10:09

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of mobile and online messaging, today announced its participation in Needham's Emerging Technology Conference at the Westin Grand Central Hotel,...

Latest Media Coverage

Latest Media Coverage

Wednesday, May 4, 2016
Mobile Commerce Daily

As mobile messaging has made a significant impact on the way consumers interact with each other and how they want to interact with brands, The Limited launched a chat initiated on its site to provide a more effective method of customer service and saw positive results. The retailer saw an average order value with a customer interacting through its chat of $133, compared to an average of $106 for those who did not. “We implemented LivePerson messaging solutions so that our customers could shop and engage with us in a way that really aligns to their lifestyle,” said Dawne Brooks, manager of e-commerce and client relations operations at The Limited. “Our demographic includes everyone from college students, to those starting their first jobs, to the CEO of a company.

Read More



Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

Learn More

E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

SIIA's 2015 Software CODiE Award winners are some of the most innovative, high-impact software products in the market," said Rhianna Collier, VP & General Manager for the Software & Services Division at SIIA. "We congratulate all of this year's CODiE Award winners, and thank them for the contributions they have made to the software industry.

More Awards

F.0 - Callout - Explore LivePerson

Explore News