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Degrees
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Certificate in Computer programming, Associates Degree and 15 years of experience
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My Expert Service
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Personal computer training, system configuration, software installation, training and support, system design, maintenance and support of online/batch IBM systems.
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Experience & Qualifications
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Technical Skills and additional experience:
I have 15 years of application design, development and support in an online/batch system hosted on an IBM or fully compatible mainframe.
I worked closely with client management to identify and specify complex business requirements and processes.
I was responsible for design, development, coding, testing, debugging, and documentation of applications to satisfy the requirements of one or more user areas also enhancement and maintenance of existing application; utilizing MVS, IMS, TSO/ISPF, TSO/ICCF, SPF/PC, COBOL, COBOL II, COBOL 390, Micro-focus COBOL with CICS and the animator for Personal Computers, regular mainframe CICS/BMS, EASYTRIEVE Plus, SQL, SPUFFY, VSAM, File Aid, Expeditor, Endeavor, Windows 95–2000, NT, XP, Microsoft Networks, Office 95-2000 & XP, Word, Access, Excel, Power Point, Intranet/Internet, Netscape, Internet Explorer, Lotus Notes, TCP/IP, Network connectivity, Project Server, Service Center, Magic, Scheduler, PRO/JCL, PROC creation and maintenance, Crystal reports, and Report Writer.
Ten years were spent working with Florida’s Department of Labor and Employment Security. Four years with Labor Market Statistics and Administrative Services. Three years with Florida’s Job Information System currently OSMIS, Three years with Unemployment Compensation Tax and Unemployment Compensation Benefits.
I have five years of Personal Computer system configuration, software installation, training and support.
I have five plus years of market research via telephone and fifteen years of customer service with extensive training.
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Available Modes Of Communication
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email/chat
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Contact
Computer tech
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