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Degrees
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BS Information Technology, BS Psychology
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My Expert Service
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Senior computer analyst with over 10 years of experience in the resolution and troubleshooting of computer based systems and customer process strategies.
My experience offers a blend of traditional interdisciplinary skills in Psychology alongside a strong Information Technology background, allowing for a step by step methodology emphasizing critical analysis and teamwork to communicate complex thoughts and data through the use of visual diagramming and presentation. I possess excellent customer service skills, attention to detail, the ability to follow up in a timely manner, coupled with strong written, oral communication, and problem solving skills.
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Experience & Qualifications
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CompTia A+ Certified
Microsoft Certified Professional(MCP)
Microsoft Certified Desktop Support Technician (MCDST)
CompTia Network+ Certification
Microsoft Certified IT Professional: Enterprise Support Technician (MCITP)
Microsoft Certified Technology Specialist: Windows Vista(MCTS)
CompTia Security + Certification
CompTia Server+ Certification
Certified Wireless Network Professional (CWNP)
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Available Modes Of Communication
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email/chat
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Contact
ComputerHelp4U
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