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Rich-Media Engagement: Bringing Beauty Consultants to your HomeSince the very first online transaction in August of 1994, e-Commerce has forever changed the way we shop -- making it easier, faster and more hassle-free to get what we want, when we want it. However, there are always certain things that we can only do in-store-- finding the right makeup color for your skintone, for example. But that’s all changing. With advancements in engagement technology, even the in-store experience is now accessible, right at our fingertips. |
May 9, 2013 by Erin Kang |
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Is your finger on the pulse? Digital Consumer Trends in MotionDid you know that 167 million people will shop online this year, spending around $1,800 per person? Our team took a fresh look at today’s consumer digital activity and discovered some very interesting trends and facts that were even mind-boggling... so much so that we couldn’t help but pull some highlights into motion: |
May 6, 2013 by Hollie Ellison |
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LivePerson Announces Aspire USA - Accelerate the Shift to Digital EngagementDates Announced for Aspire USA! Join us in NYC on October 8 – 10 Join us in NYC on October 8 - 10 for Aspire USA, our annual gathering of the LivePerson universe designed to help you accelerate your shift to digital engagement. |
April 25, 2013 by Hollie Ellison |
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Aspire 2013: Join us in London and Melbourne!We’re pleased to announce that registration is now open for LivePerson’s annual conference, Aspire 2013, in Melbourne and London! In Melbourne, Aspire will come to life at the Central Pier in the booming Docklands area, home of Australian Fashion Week, on May 22nd. While in London, we’re taking Aspire to the legendary music venue, Roundhouse, on June 11th. |
April 20, 2013 by Hollie Ellison |
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Is Your Company Always On?How many things can you think of that are “always on”? And of these things, imagine how difficult it would be if they weren’t always turned on. Many of us have experienced those frustrating moments when things that should be always on, are not—sitting down at your computer, and discovering that your Internet is down. Or coming home from vacation to find that your refrigerator decided to call it quits, including all of its contents. |
April 17, 2013 by Damien Acheson |
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Real-Time Digital Engagement Meets “Dream” FundingAt LivePerson, we want to empower businesses of all sizes—even businesses with a team of one. We were particularly inspired by local entrepreneur, Sean Folkson, who had the dream to create a product that could help people combat a very specific health issue—a problem he had personally battled. |
March 29, 2013 by Erin Kang |
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The Road to the CODiEsIf you had one hour to demonstrate the best your technology has to offer - live - to industry leaders, peers, and tech junkies, what would you present? During this hour you’d have to cover a number of specific criteria in your category (in our case, Commerce), dazzle judges with both back-end and front-end features, while communicating your overall value proposition. Easier said than done, especially when the standard is to rely on a choreographed Powerpoint or Keynote with beautiful screenshots. |
March 26, 2013 by Erin Kang |
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Help a Member of the LivePerson Aspire Community Transform LivesOur speakers at Aspire, LivePerson’s annual customer event, are not just leaders in online customer engagement. We also feature speakers who are using human connection to change the world. One such connector at Aspire USA 2012 was Dr. |
March 22, 2013 by Hollie Ellison |
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Creating and Sustaining CultureHow do you know if a company is truly outstanding as an employer? Few live up to their own hype. The most creative employment branding is often contradicted by the reality (and lack of authenticity) that awaits the newly hired staff member. A simple click on Glassdoor.com for example can offer wanted or unwanted behind-the-scenes insights. There is one truth: companies of all sizes are challenged to sustain and even extend their culture, especially through global growth and change. |
March 13, 2013 by Steve Schloss |
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Live Chat: Now Helping Fight Crime in a Neighborhood Near You?Live chat does turn up in some very interesting places on the internet - and not always where one would expect. For example, take a look at how the Arlington, TX police department have deployed live chat to meaningfully assist their local community. |
March 7, 2013 by Terra Walker Mrkulić |
