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Degrees
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MS - Communication/ISD
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My Expert Service
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Dave held training and OD consulting positions with Unisys, Oracle, RCTaylor and Associates, The Lausanne Institute, and Accenture. Today, he consults with numerous Fortune 500 organizations in a variety of business sectors – government, health care, retail, manufacturing, finance/insurance, technology, and higher education.
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Experience & Qualifications
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Training – Certified Trainer. Taught courses on Hardware/Software, Leadership, Sales, Presentation, Instructional Systems Design, Mortgage, Teambuilding, Employee Orientation, Understanding and Managing Behaviors, Communication, Interpersonal Skills, Listening, Diversity, Relationship Management, Consulting, Math, Office Skills, Supervision, Coaching/Mentoring, DiSC, and Process Improvement.
Instructional Design – MS in Instructional Design. Knowledgeable designer/developer of 150 Hardware/Software Programs and 75 Soft/Core Skill Programs. Curriculums: Employee Orientation, Customer Service, Sales, End-User, Support, Technology Implementation (ERP, Supply Chain, CRM), Project Team, and Change. Global implementations. Delivery Mediums: facilitated, self-study, webcast, eLearning, CBT, and LMS. Conducted Needs Assessments. Implemented Evaluation Levels 1 through 4.
Consulting – Hands-on OD/Training/HPT consultant with experience related to Human Performance, Change, Organizational Development, Training/Learning, Support, Business Process Redesign, Technology Implementations, Documentation, Communication, Project Team Development, Assessment, and Evaluation Levels 1 to 4, Sales, ROI and P&L.
Leadership/Management – Experienced leader with tactical and strategic experience on issues related to human and organizational performance improvement. Led training centers and training teams (2 to 30) that focused on catalog defined content, Design and Development Groups (2 to 15) that produced and customized courses, Project Teams (5 to 65), Projects (ERP, Software, Supply Chain, CRM, LMS), and Sales Teams. Oversaw $180 million enterprise wide technology implementations. Conducted vendor selection and management. Established and oversaw budget, ROI and P&L.
Communication – MS in Communication. Analyzed audiences, identified stakeholders and their expectations, defined communication channels, developed communication plans and strategies, wrote and reviewed articles, prepared presentations, coached presenters, conducted small and large group sessions, organized meetings and events, produced television and radio commercials, established, led, and worked with teams, analyzed results.
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Available Modes Of Communication
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email/chat
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Contact
Dave Finley
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