LivePerson’s infrastructure is as solid and substantial as our commitment to your success.  You count on us to provide data-rich applications and processes that are secure, scalable, highly stable and available. To meet the challenge and exceed your expectations, LivePerson invests heavily in state-of-the-art data centers, computing power, data storage capacity, security measures and network operations technology.

Our dedicated security team, under the command of our Chief Security Officer, works tirelessly to ensure that all aspects of security adhere to the highest possible standards and that security is embedded in all processes within the LivePerson environment. Our security processes are designed to meet and exceed our clients’ requirements for:

• Privacy.  All information handled by LivePerson is considered private and held in strictest security. To protect your privacy and your customers, we:
    -Encrypt all communications between visitors, agents and
      LivePerson servers
    -Provide the option of storage encryption
    -Thoroughly and regularly test our service and platform to detect 
      security vulnerabilities
• Compliance.  Our platform and operations comply with the laws, regulations and standards of the various industries and countries where they are used. We also support your compliance with security and privacy regulations. Regular auditing and security penetration testing help guarantee all compliance measures.
• Trust. You can count on our secure development processes and our 24/7 real-time security monitoring and alert teams. We provide full visibility of our security via advanced audit trail mechanisms, and also give you the ability to manage and control many security aspects within your own account.