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- Über LivePerson
The LiveEngage platform and applications are provided in the form of Software as a Service. LivePerson delivers complete, web-hosted solutions for managing and maximizing the value of all your interactions with visitors. We do the heavy lifting — purchasing, installing, upgrading, maintaining and securing the infrastructure — so you can concentrate on making every type of engagement with your customers and prospects more profitable. All of this takes place seamlessly, “in the cloud,” requiring minimum up-front investment but immediately providing benefits for your business.
SaaS is an elegant and natural way to intelligently engage your online visitors. In addition to adding value and minimizing costs across a full range of interactions with prospects and customers, a LivePerson SaaS software solution delivers many advantages to your business operations:
LivePerson’s SaaS solutions are already delivering significant ROI for 8,500 online businesses of all sizes. We currently monitor 1.2 billion visits and handle 13 million chats per month via over 50,000 agents worldwide. Our cloud computing services easily handle today’s volumes with extremely high reliability, and are poised to grow along with our customers.
Creating productive customer connections. Right person. Right time. Right channel.
The LiveEngage SaaS platform empowers businesses large and small to capitalize on every online interaction with customers and prospects.