chat-contact_block

Bookmark and Share Print Page

CallOut C.9.25 - A/B - Application integration services

CallOut C.9.25 - A/B - Application integration services

Integrate tools and applicationsLivePerson Global Professional Services can help you integrate new and existing tools and applications with your LivePerson intelligent engagement solutions. Expand your intelligence of customer behavior by integrating customer and contact information from your internal systems with your LivePerson channels.  Access and exploit social media. Extend your powers of engagement through a wide array of partner applications.

CallOut C.9.25 - C - Ask yourself...

CallOut C.9.25 - C - Ask yourself...

Ask yourself…
  • Do I want to engage with my customers from my product or mobile applications in real time?
  • Do I have the information from dispersed systems easily available to agents while they are engaging with the customer?
  • Do I need to integrate with a workforce management system, a CRM, or other partners or platforms?

C.9.25 - D - Key strategies and initiatives

C.9.25 - D - Key strategies and initiatives

Key strategies and initiatives
  • Add engagement to your workforce management process
  • Integrate your CRM system within the LivePerson console
  • Manage your brand’s social media presence
  • Proactively engage customers on social media such as Twitter
  • Boost capabilities and intelligence with third-party applications designed specifically for LivePerson

CallOut C.9.25 - E - Integrations consulting offerings

CallOut C.9.25 - E - Integrations consulting offerings

  • Flexible and documented API for ease and variety of integrations
  • Developer training programs
  • Partner recommendations tailored to the capabilities you require
  • Development, deployment and testing assistance

Integration Services

CallOut - M - E.1.C - Mobile Services_de

CallOut - M - E.1.C - Mobile Services_de

CallOut M - E.1.C - Partner Applications

CallOut M - E.1.C - Partner Applications