Deepak Kumar Dalai
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Deepak Kumar Dalai

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Expert in: Public Relations    
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Languages: English
MBA from AAI-DU,
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Degrees

1) Master of Business Administration, major in Marketing,2)Bachelor of Science, major in Chemistry

My Expert Service

I have completed MBA in marketing from Allahabad Agricultural Institute - Deemed University,My key strengths are create innovative programs for corporate markets, Adept in developing products and programs across corporate lines, Marketing effectiveness, Market Segmentation, Marketing strategy,

Experience & Qualifications

Team Leader- TATA Indicom, Bhubaneswar (2009-current) Handle marketing and sales of all product lines, including both corporate and individual segments. Managing 10 personnel and achieving goal through them. Senior Executive- IBM DAKSH, Kolkata, Salt Lake Nov.3.2006 – May 2, 2009 • Working as an executive operation, since 3rd Nov. 2006 till date. • Responsible for handle the customer’s queries, complaints, and requests. • Responsible for handle the irate customers and customer retention. • Responsible for handle the escalated call which are demanding more care touch. • Responsible for arranging and manage leave of my colleagues being the team spoc. Aug.14th 2008 • Promoted to care touch department. Sales Executive- TATA INDICOM, Baripada May 2005 – Nov. 2005 • As a sales executive, for 6 months in CCB Corporate Agent- SBI LIFE, Baripada 2006 • Worked as a corporate agent Project“PEPSI”, Cuttuck 2006 • I have done the live project in Pepsi for” How to enhance the consumption of Pepsi” in areas like Baripada, Balasore, Bhadrak and Cuttuck. • I have collated the primary and secondary data by sample survey and from the company. • I had to understand the present trends of soft drinks, the needs and demands of the customers, and finally how to modify it according to customer’s view keeping eye on company’s profit. Project “JAGO GRHAK JAGO”, Baripada 2006 • I have done a survey for Indian institute of mass communication ‘Sub—Jago Grahak Jago’ which is delegated by Govt of India. • The idea was to create awareness about TV ads, how we pay tax to govt. while purchasing, etc. • I have done the project by questionnaires modified by IIMC (Indian Institute of Mass Communication) and have covered 3 villages along with Baripada town. Educational details: Allahabad Agricultural Institute-- deemed university (AAI-DU) 2006 Master of Business Administration, major in Marketing, Barbil College, and Barbil 2004 Bachelor of Science, major in Chemistry Barbil College, Barbil 2001 Intermediate in Science Kalinganagar High School, Barbil 1999 Matriculation

Available Modes Of Communication

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