drmacintosh
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drmacintosh

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Expert in: Macintosh    
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Languages: English
I am a highly skilled Computer Technologist/Technician with over 21 years of combined Apple Macintosh/Microsoft Windowsexperience.
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Chat / Phone: $1.75 per minute (Convert currency)
Email: $3-$5 for simple questions. More if research is required. (Convert currency)
 

Degrees

A.S. in Computer Science- Information Technology Brainbench Computer Fundamentals Master Transcript ID#: 6573441 Microsoft® Certified Professional & CompTIA® A+® Certified Professional

My Expert Service

I am a highly skilled Computer Technologist/Technician with over 21 years of combined Apple Macintosh/Microsoft Windows experience where I have worked installing/configuring/supporting hardware & software. I can assist you in any capacity from software to hardware to the accessories that go along with the computer. In addition, I can setup your network whether it be connected wirelessly, narrowband, broadband &/or through a 3G/4G connection.

Experience & Qualifications

I currently work as a Computer Technologist/Technician. The duties that I perform are as follows: • Purchased Mac mini Intel Core Duo 1.66 GHz where computer is being used with Microsoft® Office mac: 2004 version 11.3 in extensively creating lists & tables as well as edit the documents prior to listing the items for auction on eBay with equinux’s iSale software. • Performed maintenance on Wintel computers for Manual Sanchez owner of Promociones Sanchez & the night club El As de Oros as well as the family’s personal computer removing unnecessary software, performing preventive maintenance and installing both software updates & hardware as needed. • Research on the Internet on how to resurrect a Power Macintosh G4 (Gigabit Ethernet)/400 MHz that would not restart after tooling around with video card grommets with the door closed. • Worked for Gizmo Custom Systems in Los Angeles, CA as a computer consultant for the client The Brokaw Company, performing preventive maintenance on Macintosh computers in the office as well as their residence where broadband Internet & a wireless network connection is setup. • Managing accounts receivable & inventory via Microsoft® Excel for Mac 2004 version 11.2.5. • Performed maintenance on the Macintosh computers for Dr. Frederick K.C. Price, D.D. & staff at the Crenshaw Christian Center & remotely. • Setup cross platform LAN (Macintosh, Windows, AirPort, 802.11b, pcAnywhere™ version 9.0, 2000 Server-XP Professional-2000 Professional-OS X v10.3.9/10.2.8/9.2.2) & trained cliental. • Log of the type of computers, hardware & software is maintained in a database with Microsoft® Access through the use of Queries to match any relevant data. • Telemarketing. • Minor computer programming. • Assisted mother with financial data via Microsoft® Excel for Macintosh versions 4.0/5.0. • Created financial data via Microsoft® Excel for Macintosh versions 4.0/5.0 and Windows version ‘95. • Belong to a Microsoft Excel SIG (Special Interest Group) where various topics related to Excel were discussed. Worked with Microsoft® Excel v4.0/5.0 for Windows. Before this I worked for American Consulting Group, Inc. The duties for this position that I performed were as follows: • Work as consultant for hiring agency with WFB/WFS (Western Financial Bank/Western Financial Services). • Drive to Glendale/Encino/Beverly Hills, CA branches of WFB taking inventory of computer equipment (e.g. workstations, monitors, receipt printers, printers, servers & tape backup drives) for branch wide migration on Novell network. • Drive to Ontario, CA branch of WFS for location wide computer migration (e.g. computers, monitors & printers) on Novell network. • All forms for inventory accessed via Microsoft® Excel version 2003. The position held before was with E.B. Electronics. The duties that I performed were as follows: • Repair computers (Apple Macintosh & MS Windows). • Drive to service calls setting up computer systems, install OS, programs & Internet service. • Manage shop, setup invoices for repairs of computers, electronics & service calls with invoices created & accessed via Microsoft® Access version ‘97 & 2000 for Windows. I worked for both DSL Extreme & EarthLink, Inc. as a technical support representative. The duties performed were: • Technical Support Agent handling ADSL & Dial-Up calls on Macintosh & Windows computers. • Called the Telco (ASI/Covad/MCI/Verizon) when necessary to resolve DSL line issues &/or dispatch to the local premise. • Handled, minor Billing/Order tasks taking payments over the phone & adding Dial-Up accounts. • Written correspondence was maintained on a Microsoft® Exchange Server with all employees communicating through Microsoft® Office Outlook 2003 SP2. • Technical Support agent handling calls related to broadband with HughesNet™ (formerly known as DirecWay®) satellite & xDSL. Collaborated with colleague who maintained list of HughesNet™.

Available Modes Of Communication

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