Online
Busy
Away
|
|
|
|
|
|
|
|
Degrees
|
|
B. Comm.
|
|
|
My Expert Service
|
|
My name is Eric Fraterman.
As a seasoned customer service consultant by background, I first capture the voice of the customer to help bring the customer inside your organization. Then I identify, measure and manage the opportunities to meaningfully improve the customer experience at key customer touchpoints.
|
|
|
Experience & Qualifications
|
|
25 Years of international experience both in B2B and B2C, in a wide variety of industries.
|
|
|
Available Modes Of Communication
|
|
email/chat
|
|
|
|
|
Contact
Customer Focus Consulting
|
|
|
|
|
|
|
|
Home » Business & Finance » Consulting » Management Consulting
» Customer Focus Consulting
|
|
|