
Online
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Away
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Degrees
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Information Resource Management, Management of Human Resources, Behavioral Science
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My Expert Service
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Moving forward it is imperative that we understand the systemic cultural changes that have taken place over the last several months. These changes have manifested them selves in the unique management of individual, family and business economic matters. Adapting and applying the right mix of eCommerce has become essential for survival and growth. Three (3) Core Principles that must be understood, developed and approached effectively are people, process and philosophy. Our specialty is our ability to analyze your current status, work together to develop improved strategies, recommend and apply needed technologies, consult, coach and train to utilize systems efficiently, and provide easy to understand tools and metrics to continually improve in a cost effective manner. From analysis to finish campaigns, creating a program that incorporates your vision and making it a reality is what we are all about. In today's environment we will have to make bold decisions in an arena of fast moving technology, increased consumer awareness and need versus want. To learn more please contact us at the email address below or call (301) 922-8311 today!
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Experience & Qualifications
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Improved training/coaching processes which resulted in higher closing rates.
Increased sales & service prospects by 300% while decreasing costs.
Implemented new innovative web systems that dramatically improved ROI.
Monitored & analyzed market trends and modified ebusiness strategies accordingly.
Managed sales representatives for nine different brands at multiple locations.
Developed new sales & service products in cooperation with vendors.
Championed new analysis allowing for more effective resource allocation.
Designed and maintained in-house SEO & SEM & eBusiness tools.
Tested & evaluated new vendor alpha & beta products and processes.
Analyzed financial reports & developed cost effective plans & budgets.
Increased the percentage of dealership internet sales from 15 to 45%.
Deployed new management systems to more effectively monitor resources.
Implemented training for new recruits and existing employees speeding profitability.
Utilized a holistic approach to web site deployment that improved all profit areas.
Served as Manager of other departments, (sales, service, parts) when needed.
Developed unique effective customer retention management procedures.
Expanded and managed business development center sales team.
Tripled web related revenues for each internet sales associate.
Improved new web based eBusiness solutions at reduced costs.
Received company’s highest sales award and Honda’s silver sales level.
Coordinated the sales and fixed ops side of eBusiness development.
Developed prospect friendly communication materials and techniques
Handled internet sales team and when necessary the finance area of business.
Implemented an improved hand off process between sales and service.
Developed and coached excellence in customer experience management.
Managed the tracking and measurement of the prospect system.
Developed an improved model of measuring objective and subjective variables.
Implemented an online survey method that allowed for real time resource mgmt.
Improved the procedures necessary to obtain accurate and reliable transportation data.
Served on Federal Government standards committees harmonizing Int’l regulations.
Experience in planning, directing, coordinating & integrating comprehensive studies.
Published and presented state of the art studies to mgmt, Gov’t & industry leaders.
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Available Modes Of Communication
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email/chat
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Contact
Dr. eCommerce
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Home » Business & Finance » Desktop Publishing
» Dr. eCommerce
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