Online
Busy
Away
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Degrees
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BA Accounting
Licensed property and casualty agent within 27 states
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My Expert Service
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Will provide you with insurance counseling regarding your personal or commercial insurance policies.
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Experience & Qualifications
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Expert in Performance & Productivity Improvement, Sales Management & Customer Service
Result driven management executive with 10 years experience in training, development and project management, including five years calls center management in high-volume sales and service environment. Skilled as internal consultant in analyzing existing operations and implementing the strategies, processes, and technologies to improve productivity and efficiency. Seven years of training/management experience establishing and coordinating effectively superior training programs and revamping customer service and quality procedures. Mastered the ability of effectively conveying, even the most complex information, to employees of all levels while managing changes and restructuring programs according to the company’s growth and developments. Expertise in:
¨Customer Relations ¨Team-building/Staff Training/Development
¨Strategic Planning ¨Policy/Procedures Development
¨Productivity/Process Improvement ¨Business Systems Implementation
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Available Modes Of Communication
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email/chat
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Contact
Charmayne
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Home » Business & Finance » Insurance
» Charmayne
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