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Degrees
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AS
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My Expert Service
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USMC Vet, A+ cert professional company since 1994, can give training on software, xp, vista, Windows 7, Microsoft Office and more. To Setup, fix connectivity, preform virus removal, speeding up slow computers, and advice on how to make your computer fun again.
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Experience & Qualifications
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Certifications:
A+ Comp TIA Certification, Dell Certifications, and am a HP Preferred Technician
Experience:
Software Technician & Instruction
Teach classes in Software, hardware, upgrades, and user training for windows version 95, 98, 2000 and XP.
Train Employees on, Word, Excel, Outlook, PowerPoint, Access, Front Page, Publisher, QuickBooks, Lotus 123, Quattro, Medical Manager, and General Computer skills
Designing and maintaining web pages
Hardware break and fix instruction.
On-Call, On-Site, and Remote computer repair, upgrades, virus removal, and software instruction
Quality control and Change Control
Creation of machine accounts in Active Directory
Resolution of client and migration process issues
Change control over the migration checklist documentation
Setup and configuration of the migration room and network
Single point of contact for technical questions or issues pertaining to the scope of services.
Knowledge of workstation data migration and data cleansing tools and techniques
Experience using Ghost for PC builds and deployments, support of WIN XP and moves, adds, changes for large groups of users.
Oversees the implementation of network security at the corporate level.
Anticipates future network needs, identifies proactive solutions to satisfy
needs.
Installed two servers, setup active directory, MS Exchange
Plans and implements additions, deletions and major modifications to the supporting
infrastructure company-wide in coordination with corporate leadership.
QuickBooks enterprise, FTP services, TrendMicro security for the company, including upgrading to these services
and xp pro the 42 computers within the Company.
Identifying and solving dialup, DSL, and hosting issues of call in customers
Helping customers with new systems, methods and software
Computer related problems related to customer's ISP or Operations
Fixing related problems to both Unix and Dos/Windows Systems
Citrix interface with remote login fix and procedures
Installed both Computer Hardware and Software
Trained clients and Other personal on Windows softwareMSOffice, Quickbooks, Job Costing software, and scheduling
Training staff on Computer software
Computerized Truck Weight Scale
Interview screening for management
Education: 1980-1982Attended Vincennes University in Vincennes, Indiana *AS Degree*
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Available Modes Of Communication
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email/chat
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Contact
Hollyecho
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