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Degrees
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Certificate - Network Support Services, Certificate - Business Software Applications, Microsoft Certified Professional - Windows NT, Microsoft Certified Desktop Support Technician - Windows XP
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My Expert Service
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Many people have bad experiences with their PC manufacturer's technical support, but there will be no bad experiences here. I have years of experience with Windows XP and Vista. There are only rare instances where a workaround of some kind cannot be found for a problem. Computer acting funny? Weird things happening? I can usually find the source of what ails your computer. I did e-mail technical support professionally for 3 years and am great at giving details and directions in easy to understand terms.
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Experience & Qualifications
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I worked as a technical support rep for a major PC manufacturer for 8 years. I have worked as an IT helpdesk rep for an entire city for almost 2 years now.
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Available Modes Of Communication
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email/chat
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Contact
BWills
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