Online
Busy
Away
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Degrees
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A+
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My Expert Service
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I have 15 years of experience supporting both desktops (mainly windows) and servers (Windows and Linux primarily.) I'm very patient when walking people through diagnostics or accomplishing new tasks. I can help diagnose hardware problems and assist with software or slowness problems through a remote connection or over the phone.
I feel communication and responsiveness is very important to making clients happy. I'm friendly!
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Experience & Qualifications
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I've worked as a system administrator for companies ranging from startups of 40 people to being part of a support team at Cisco. I've supported many different software applications and, especially in the startups, worn many different hats (desktop, helpdesk, phone lady, email, VPN).
I've selected and purchased hardware and software, chosen and implemented solutions (backups, internal ticketing, wikis)
Client applications I've supported: Microsoft Office 2000-2007(including Outlook), Microsoft Access, Visio, Thunderbird, Lotus Notes, Peachtree, Blackberry software
Server: Linux - mainly Debian-based (servers are Debian, Ubuntu for desktops usually, though I've had RedHat servers as well) and Windows 2003 server
Apps for servers are too many to list, but I have experience with Scalix, FlexLM, Meetingmaker, Bugzilla, Media wiki, Request Tracker, Lotus Notes
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Available Modes Of Communication
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email/chat
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Contact
Lara-NH
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Home » Computers & Programming » Office Software
» Lara-NH
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