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Today’s students make no secret of their reliance on online channels as sources of information and methods of communicating. In fact, in a recent E-Expectations™ survey they clearly expressed their preference for online communications over in-person, phone, mail or text. Now, with LivePerson, colleges and universities can interact with prospective applicants in the way they prefer — and also add efficiencies and effectiveness to their communications with current students, parents and alumni.
LivePerson solutions for colleges and universities deliver key benefits for admissions and financial aid offices, academic departments and staff and alumni relations programmes:
Interact with applicants using LivePerson chat and intelligent engagement solutions to:
In addition to improving and driving online enrollment and application rates, LivePerson intelligent engagement solutions can be used across an institution to reach out to enrolled students and to parents and alumni.
Creating productive connections. Right person. Right time. Right channel.
LivePerson solutions help educational institutions interact efficiently and productively with all of their constituents — candidates for admission, current students, parents, and alumni.