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LivePerson solutions help retailers take advantage of the upward trend while avoiding the pitfalls. By optimising how you connect with your online customers with LivePerson, you can sell to more of your website visitors, raise the average value of the orders they place there, and keep them coming back to buy more from your site.
LivePerson delivers measurable increases in:
At the same time LivePerson cuts wait times for website visitors who want to connect with one of your agents, it saves you money by:
Our intelligent engagement solutions help you replicate the in-store experience — by reaching out to visitors who demonstrate purchase intent or abandonment behaviour, and guiding them through the checkout process. You also get valuable real time visitor information that can be used to improve content and gauge the effectiveness of your marketing initiatives.
Creating productive customer connections. Right person. Right time. Right channel.
LivePerson gives you the intelligence you need to target the right buyers and efficiently maximise sales and customer satisfaction.