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Degrees
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BS Computer Sciences
COPC Register Coordinator (COPC is the US's most stringent BPO certification available).
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My Expert Service
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I have been in the Technical Support Industry for 10 years. I currently manage a High-end Tech Support Contact center of over 200 employees. I like to get back to my roots and practice what I preach to my employees, so for a limited time, I will be making myself available to assist you personally.
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Experience & Qualifications
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10 Years in Technical Support Industry.
Familiar with all popular PC and Personal Electronic Device brands.
Experience providing support for Apple and Microsoft Products, including:
OS Support
Software and Application Support
Hardware Support
Device Support (iPhone, iPod, iPad)
In my current role, I manage and train a US-based Contact Center providing support for THE premier US Computer/Mobile Device manufacturer. My center receives industry-leading customer service ratings. I'm making myself available directly to you to return to my roots, hone my skills, and learn about LivePerson as a potential solution for BPO deployment.
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Available Modes Of Communication
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email/chat
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Contact
Garet T
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