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Help & Frequently Asked Questions
Looking for a quick answer? Browse through the help topics
below or enter a keyword into the search box.
Help for
Experts
About LivePerson
How it Works
The Online Registration Process
Costs
Being an Expert and a Client
Being an Expert on Another Site
Being an Expert on LivePerson
System Requirements
LivePerson's Expert Community Guidelines
Expert Registration
Overview
Choosing a Screen Name
Adding Expert Categories
Setting Your Expert Fees
Suggesting a New Category
Listings Approval
Adding a Photo
The Expert Messenger
more...
Creating a Great Expert Profile
Step by Step Explanation
Adding HTML to Your Profile
Help With Your Virtual Office
Giving Advice
Giving Advice via Live Chat
Giving Advice via Email
Managing Your Clients
Giving Advice via Phone
LivePerson Expert Messenger
Expert Messenger Installation
Expert Messenger System Requirements
Expert Messenger and Personal Firewalls
Logging into the Expert Messenger
Live Chat Alert
Changing Your Availability
Posted Requests
Overview
Responding to Posted Requests
Getting Paid
Setting Your Session Fee
Invoicing Your Client
Pending Earnings
Payment Threshold & Schedule
Methods of Payment
Service Charges
Tax Forms
Chargebacks 101
more...
Promoting Yourself
Your Friendly URL
Referring Clients to LivePerson
Create a Great Profile
Availability
Market Yourself
Submit Your Articles
New Registration Process for New Clients
more...
Expert Forums
Forum Guidelines
Forum Categories
Forum Access
LivePerson Moderators
Inappropriate Forum Posts
Client Ratings
Overview
Viewing Your Ratings
Approved Ratings
Positioning
Your Rating Average
Your Average Weighted Rating
Your Average Daily Revenue
Rating Disputes
Managing Your Account
Registration in Multiple Categories
Editing Your Profile
Editing Your Personal Details
Deleting Your Listings
Suggesting a New Category of Expertise
Rejected Listings
Changing Your Session Fees
Temporarily Deactivating Your Account
more...
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Business Help
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Top 5 Expert FAQs
Which ratings are approved?
What are the advantages of receiving payments via PayPal?
How is my position in the expert’s list determined?
Why do I have to fill out a tax form?
How do I use the Expert Messenger for Phone?
If the above help topics do not apply to your inquiry, please contact
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