|
|
|
|
|
|
|
|
|
Degrees
|
|
BSc in Computer Engineering, Exec MBA
|
|
|
My Expert Service
|
|
Doing CRM in corporate environment is difficult unless you keep your integrity across all related departments, Marketing, IT, Operations,HR, Channel Management.
I empower the champions in the corporate ladders to be successful in their CRM projects by giving advices.
Consulting service core objective is to enable the key operations managers of banking and financial service companies to become more proactive about the way in which they plan, develop, implement and change holistic customer relationship management strategy, with a view towards improving CRM performance and ultimately the return on human capital employed.
Conssulting service methodology is to decentralize the process for holistic CRM strategy by using a stakeholder management approach, thus improving ownership and commitment from critical employees. Typical stakeholders in this instance are likely to be department heads with functional and strategic responsibility for CRM performance management.
|
|
|
Experience & Qualifications
|
|
22 years of experience in CRM/ DWH /MIS area in Financial and telecommunications sectors and IT companies
|
|
|
Available Modes Of Communication
|
|
email/chat
|
|
|
|
|
Contact
Holistic CRM
|
|
|
|
|
|
|