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In order to identify and convert visitors to qualified leads who will buy, or to satisfy your customers’ service requirements, you must anticipate their needs and match them efficiently to the most appropriate sales or service agents. LivePerson provides innovative ways to help differentiate your messages, optimise utilisation of your agents, and maximise favourable results.
LivePerson intelligent engagement solutions provide advanced benefits to high technology companies, giving you the tools you need to:
LivePerson solutions for high technology businesses enable hardware and software vendors to increase online lead generation and sales, and deliver superior customer support. Our intelligent engagement tools give you critical control of your most valuable marketing vehicle, your website. Monitor visitor behaviour, identify high value visitors, guide them through specific web pages or demos, encourage them to disclose exactly what they are looking for, and then close by tailoring your responses to their needs.
Creating productive customer connections. Right person. Right time. Right channel.
LivePerson gives you the online intelligence you need to reach high technology buyers and efficiently maximise sales and customer satisfaction.