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Degrees
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Bachelors - Marketing & Professional Sales
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My Expert Service
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Senior Operations Manager with over 11 years experience using Six-Sigma methodologies to develop and implement world-class customer, technical and claims management programs in the Specialty Insurance and Real Estate industries. Accomplished facilitator with proven success developing key relationships and building trust and effectively resolving complex challenges utilizing creative solutions.
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Experience & Qualifications
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Business Process Design • Support Program Implementation • ISO audit and compliance • Vendor rocurement • Project Management • Training Development and Delivery • Account Management • Policy and Procedure Design • Operational Strategy • Program Management • Market Research • Conflict Management • Contract Compliance • Six-Sigma Process Improvement • Budget Creation, Forecasting and Management • Technical Writing
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Available Modes Of Communication
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email/chat
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Contact
James Kowalczyk
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