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Degrees
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• New York University (NYU) 2005. (MCSE) Windows 2003 Managing and Maintaining a Microsoft Windows Server2003 Environment. Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. Planning, Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure. Windows XP Professional.
• Microsoft Certified Professional NT (MCP) • Microsoft Certified System Engineer (MCSE), New York University: 2001
• Certified NT Administrator • Certified Exchange Administrator, New York University: 1996
• Core Microsoft Training, New York University: 1997
o Certifications: Network Essentials, Windows NT Workstation and Server, MS Exchange Server 5.5, TCP/IP
• PC/LAN Design and Implementation, Certified Technician, Netcom, NY: One-Year Technical Degree: 1994
• Fordham University, Fordham, NY: 2-years study toward BS in Computer Science / Chemistry: 1986-1988
• Knowledge of Cisco Routers.
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My Expert Service
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Experience and responsibility in computer network technology. Senior Network Administrator with expertise in all facets of network management including Windows 2000, Windows 2003, Windows XP, Windows NT and Exchange networks, IVR, Voice Mail and Web servers, FTP, telnet, security measures and backups and CRM development and deployment.
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Experience & Qualifications
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Design, develop, maintain and deploy a customized CRM solution to support complex business processes. Providing proactive discovery and planning services as well as support for solution deployment and Web based Portal customer service development, deployment and support.
WorldCom, Secaucus, New Jersey 05/01-04/04
Systems Engineer III
Manage an IT department dedicated to corporate network and desktop support. Supervise configuration, installation and upgrades of multiple Compaq 1850R servers. Troubleshoot Exchange Server 5.5, IMS and multiple connection problems. Dedicated to maintaining system uptime. Monitor and configure networking equipment, including, 3Com switches and Cabletron Smart Switch 6000. Designed and implemented new Storage Area Network (SAN).
„X Maintain a 98.9% uptime factor for a 205-user environment.
„X Designed and implemented Dell¡¦s Power Vault 128T backup system, saving an installation cost of $14,000.
„X Setup and maintain all voice mail accounts as well as troubleshooting all PBX related issues.
„X Update all network security policies including file permissions, e-mail access and Internet access.
„X Reconfigured network switches to run at 100/Full thereby increasing productivity and reducing downtime.
„X Troubleshoot Integrated Voice Response (IVR) related issues. Diagnosed and repaired problems associated with the PBX switch, which increased Call Center efficiency.
HotJobs.com, New York, New York 11/00-3/01
Senior NT Administrator
Administered NT and Exchange Environments. Provided systems knowledge management utilizing cutting-edge technology. Supported all hardware and software including internal infrastructure servers and maintenance of hardware and applications at both corporate and remote locations. Maintained remote LAN connections, configurations and related communications equipment with Arcserve 2000. Directed LAN account set-up, user privileges, anti-virus gateway. Provided second-tier technical support to escalated help desk calls. Assisted MIS management with systems planning and needs assessments.
„X Installed new ACE/RSA server and migrated the database. Synchronized time zones between servers.
„X Adopted token-based authentication system (RSA SecurID) for remote logins to increase network security.
„X Gained extensive experience in building, upgrading memory and rack mounting Dell Power Edge 2450 and 6450 servers, as well as installing and troubleshooting Overland Data Backup units, Adaytum, PeopleSoft.
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Available Modes Of Communication
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email/chat
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Contact
jdominguez123
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Home » Computers & Programming » Networking
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