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Home > Computers & Programming > Applications > karen
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karen
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This expert is currently unavailable for sessions. We apologize for any inconvenience caused.
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Expert in:
Applications
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Rating:
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Languages:
English
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Over ten years of experience in the computer field providing help desk support, web pages, tech support for new computer users and one on one training for most software applications including MS Office, email, WordPerfect, Frontpage, etc/
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Degrees
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M.S. in Computer Information Systems
B.A. in Communication
Certified Windows NT Workstation Administrator
Certified Windows 98 Administrator
Certified Windows 95 Administrator
Certificate: Troubleshooting and Maintaining the Macintosh
Certificates: PRISM General Ledger, Accounting using Oracle
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My Expert Service
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Provided technical/network support and troubleshooting via telephone or on-site to over 20,000 faculty, students and staff. Provide technical support and troubleshooting for PC hardware and software, Intel-based or Macintosh. Analyzed the computing needs of University faculty, staff and students and recommended system hardware and software. Discussed data communication, hardware and software with University faculty, staff and students including LAN cabling, configurations and troubleshooting. Planned, researched, developed, created and edited Help Desk Instruction Manual and user documentation.
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Experience & Qualifications
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Available Modes Of Communication
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email/chat
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Contact
karen
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