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Degrees
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POLYTECHNIC UNIVERSITY, Westchester, NY
Masters of Science in Distributed Information Systems Engineering
PACE UNIVERSITY, New York, NY
Bachelor of Business Administration in Management Information Systems
Minor in Computer Science
PROFESSIONAL DEVELOPMENT
Leading for Loyalty
Powerful Conversations
Executive Presentation Skills
Siebel e2000 Business Analyst Certification
Executive Writing Skills
ASSOCIATIONS
AAAI (American Association for Artificial Intelligence)
Computer Society
IEEE (Institute of Electrical and Electronics Engineers)
CRM Community
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My Expert Service
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Accomplished management professional in Systems Development and Implementation. Major strengths in Data Architecture and Applications Design. Leadership capabilities include Project Management, Project Office and Technical Team Lead. Analytical background enabling sound business decisions and successfully completed projects. Several years experience in the implementation of distributed information systems, including designing and implementing systems architectures and developing strategic plans. Successful management of large teams, developed, implemented and supported a variety of customer management, call center, management information, financial and brokerage systems.
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Experience & Qualifications
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The following are examples of some of the roles and systems work over the past decade.
PROJECT ROLES: Project Manager, Integration Manager, Data Architect Manager, Team Leader, Senior Systems Analyst, Systems Engineer, Programmer/Systems Analyst, Instructor
LANGUAGES: SQL, Java, JavaScript, HTML, Visual C++, C, C++, Progress, PowerBuilder V3-V5, COBOL, Rexx, LotusScript, Visual Basic, MS SDK
OPERATING SYSTEMS: Win2000, MS WinNT, MS Win9X, MS DOS, MS Windows, XP (etc.), IBM OS2, IBM AS400-OS400, AIX, UNIX, DEC VAX, VMS, MAC
NETWORK ENVIRONMENTS: LAN, WAN connectivity; Protocols – Ethernet, Token Ring, TCP/IP, FTP,
VOIP; Cisco Systems, Apple Talk, BanyanVines, Novell, Netware, LanServer, LanManager
DATABASES: MS SQL Server, MS Access, Oracle, Sybase, IBM DB2, dBase III, dBase IV, dBase V, Ingres, Informix, FOCUS
METHODOLOGIES: Yourdon, Object Oriented Methodology, RDBMS, ODBMS, CASE, ModelingSystems
ELECTRONIC MAIL SYSTEMS: MS Outlook, Egain, Kana, Lotus Notes Mail, CC Mail, MS Exchange, all with Internet Routing
OTHER TECHNOLOGIES: DreamWeaver, Flash, PhotoShop, Siebel Tools, Oracle CRM, SQL Anywhere, Web Logic development. Lotus Suite, Lotus Notes 3x & 4x, Video Notes, Revelation’s VIP, WIT API Library for Lotus Notes, Simpact’s Phone Notes, Platinum Technologies InfoPump, MS Office, IBM Flowmark, Staffware, Lava, Xcellenet, Aurum, Pivotal, ACT, Broker’s Ally, PowerServ’s Xceed, MEI Group’s MEI+, Scopus , Cognos, IBM, Redbrick, Clarify, Vantive, Siebel, Loyalty Suite, eCollege, Blackboard.
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Available Modes Of Communication
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email/chat
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Contact
Karen Barrett
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