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Degrees
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BA POLS
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My Expert Service
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My expertise is spyware/malware/virus/trojan removal. My talent is the ability to identify issues and provide steps to resolve issues. To do this I ask important questions to identify your issues and needs. I create a plan that best fits my customer's needs by communicating a plan of action with goals. These goals ultimatly lead to the ultimate goal, a solution that meets customer satisfaction.
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Experience & Qualifications
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7 years experience total supporting customers with PC issues:
Virus
Spyware
Malware
Trojan
- Experience -
7 years experience working for CompUSA as a Dial-A-Tech representative helping customers with PC issues.
- Experienced at helping all types of customers that have special needs -
For example:
Small businesses
Day traders
Senior Citizens
College students
- Expert at supporting customers via -
Chat
E-mail
Phone support
Remote Assistance
- Qualifications and experience have been tested -
CompTIA Certified Professional | CompTIA A+ | Network + | Security + |
Microsoft Certified Professional | MCP | MCSA | MSCE | MCSE Security |
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Available Modes Of Communication
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email/chat
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Contact
Kelly Willis
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