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Home > Business & Finance > Consulting > Management Consulting > Kenneth Mortimer
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Kenneth Mortimer
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This expert is currently unavailable for sessions. We apologize for any inconvenience caused.
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Expert in:
Management Consulting
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Rating:
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Languages:
English
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I focus on gathering & synchronizing information about the business allowing a view of the business as input to situation analysis, process analysis, & strategic planning.
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Degrees
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Postgraduate degree in Electronic Commerce
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My Expert Service
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My core skills encompass the complete sphere of business process management. I am tertiary qualified in Electronic Commerce, a Certified Process Professional (CPP) delivering business process analysis, mapping, and re-engineering methodologies to ISO9001:2000 standard; business rules capture and development; and workflow design enabling process automation delivering low intervention, low cost process solutions, using Visio, Enterprise Architect, or Intalio|BPMS compliant with current BPMN/BPEL standards.
I deliver the following business process management services and my modelling & documentation are currently certified to ISO9001:2000 standards:
Analysis & mapping Design Re-engineering Quality assurance Glossary design
Workflow design Architecture Process Decomposition Gap analysis
Performance measures Compliance Document/Legislation Distillation Business Rules
Business/ICT Architecture Alignment Organisation design Governance Business Innovation
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Experience & Qualifications
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I have 19 years experience in analysing, documenting and re-engineering business processes and developing business process frameworks over thirty projects:
* Analyse, model, and re-engineer business processes for IP Australia improving customer service and staff productivity, and reducing operating costs of up to $8.5 million;
* Complete the Future State Process Model for a not-for-profit enabling an ERP/CRM solution that will enable the enterprise to grow their business from $24 million to $70 million over four years without increase in head count;
* Reviewed the financial, accounting, & reporting processes of a coal mining business rationalising processes across its two mines and joint venture with Rio-Tinto;
* Reviewed the ministerial correspondence processes, assessed its impact on process and people recommending improvements and action plan;
* Analysed and model new Federal Child Support legislation generating Capacity-to-Pay business processes and rules, and training & coaching members of the process improvement and business analysis teams;
* Analysed and modelled AS IS & TO BE business processes of Consular Management and Consular Crisis Management processes and business rules leading to a new Global Consular Management system to assist Australians and other Commonwealth citizens in distress;
* Developed business process framework & governance across multiple revenue and law & order Federal government agencies;
* Reviewed the governance process, map steering committee administration processes, and generate advisory paper with recommendations for a Queensland government agency;
* Analysed and modelled network management processes, captured business rules, and developed business process framework of the Public Safety Network across multiple revenue and law & order agencies of the Queensland State Government;
* Developed quality assurance framework for whole-of-government finance business processes analysis and modelling for the Queensland State Government;
* Mapped and modelled business processes for a retail chain along Australia’s eastern seaboard prior to replacing current information & management systems;
* Developed and documented an enterprise process framework for an energy enterprise;
* Developed and modelled enterprise business processes for a global positioning agricultural system manufacturing start up company;
* Analysed, modelled, and re-engineered strategy-to-deployment business processes for a telecommunications carrier generating additional revenues of over $1 million monthly;
* Re-engineered and modelled audit and parliamentary investigation business processes for Audit New Zealand reducing annual costs by 5% or $2.5 million; and
* Analysed, modelled, and re-engineered business processes for land leasing for a government department resulting in increased revenues of $1 million annually.
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Available Modes Of Communication
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email/chat
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Contact
Kenneth Mortimer
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