KiranM
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KiranM

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Expert in: Computers & Programming    
Rating:
Languages: English,Hindi
10+ years I.T. experience. Certified, Windows, Networking, Web Design, Blogs, Graphics, Internet Research, Intelligent, Friendly & Resourceful. Technology with a human touch.
All chat sessions start FREE!
Chat / Phone: $1.25 per minute (Convert currency)
Email: $5 each for simple questions. More if research is required. Very responsive, always... (Convert currency)
 

Degrees

  • MCSE: Microsoft Certified Systems Engineer (2000)
  • CompTIA A+: A plus Certified (Hardware and Operating Systems)
  • BSc. Computer Science (University of Central Florida)

My Expert Service

Highly Motivated, Effective I.T. Consultant with a diverse body of knowledge and experience in Information Technology, including:

  • Project Management & Implementation
  • Network and Systems Administration
  • Level II & III Technology Support
  • Web Development & Design
  • Communications & Strategy
  • Team Building, Coordination & Motivation
  • Staff & End-User Training & Presentations


CERTIFICATIONS

MCSE: Microsoft Certified Systems Engineer (2000)
CompTIA A+: A plus Certified (Hardware and Operating Systems)


TECHNICAL PROFICIENCY

Operating Systems:
Microsoft Windows Vista, XP, 2000, NT 4.0, ’98; Novell, Mac OS X, AS/400, OpenVMS Alpha Server.

Networking:
Routers, Switches, Wireless Routers (WiFi technologies, WEP), Modems, VPN, OWA, Firewalls, Remote Desktop Support, Active Directory, GPOs.

Email / Messaging:
MS Exchange, MS Outlook 2003 / XP / 2000, Blackberry Exchange Server, Palm, RIM Blackberry, MS Live Communicator, Lotus Notes, Video Conferencing, Yahoo!, MSN, Skype, ICQ.

Software:
Microsoft Office Suite 2003, XP, 2000; RIM Blackberry Desktop Manager, VPN, ITIL Process Management (ViaTIL Remedy), SMS, McAfee Enterprise Antivirus, Novell Netware Admin, MS FrontPage, Visio, Publisher; Adobe Acrobat, Photoshop; WordPress, phpWCMS, OsCommerce; Corel PSP; ArcServe; Symantec Norton Antivirus; Crystal Reports; Roxio, ITunes, NetMeeting.

Web Technologies:
Web 2.0, HTML, CSS, PHP, JavaScript.

Experience & Qualifications

  • Provided 2nd and 3rd level desktop, phone & remote technical support to clients throughout North America and Asia.
  • Conducted intensive, hands-on workshops in conjunction with the YMCA, training business owners on internet research and business & technical analysis.
  • Working with Google™, created search engine optimization (SEO) and marketing (SEM) campaigns for clients, expanding profits and increasing technical efficiencies for each client.
  • Consulted with Senior Executives (VPs, SVPs, EVPs & CFOs) and other staff on desktop, laptop and Blackberry technologies, information security, audit compliance and process & change management.
  • Coached staff on technology procedures, customer relations, and personal development.
  • Led the knowledge management team in developing technical documentation and standardized operational procedures.
  • Serviced several high ticket clients including The Walt Disney World Company and Starbucks Corporation.

Available Modes Of Communication

email/chat

Contact KiranM