Louis DePalma
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Louis DePalma

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Expert in: Upgrading your PC    
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Languages: English
Computer Repair, Upgrades and Support
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Chat / Phone: $0.50 per minute (Convert currency)
Email: $8-16 for simple questions. more if research is required (Convert currency)
 

Other Specialties

Buying a new PC
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Degrees

A+ certification

My Expert Service

LDP Computers offers the highest quality computers and computer hardware as well as professional tech support and in home service on all makes and models of IBM compatable PC;s

Experience & Qualifications

SUMMARY OF QUALIFICATIONS

Responsible for the installation, modification, testing and servicing on data communication network equipment, computers and printers. Responds to assignments involving the installation, repair, and maintenance of network and computer equipment. Works with vendors and end users to resolve network, PC hardware/software issues. May be dedicated to a customer site or dispatched.

EMPLOYMENT

MAY 2003 TO PRESENT
SELF EMPLOYED TECHNICAL CONSULTANT/CONTRACT EMPLOYEE
Assigned to various national technology companies to provide break/fix or post install of computer hardware. Installed maintenance kit on an HP LaserJet 5 series, deployed a data migration via P2P network, lead technician for windows XP box deployment on multiple sites, set up and deployed pre-built user machines, ran a script to back up user data to a central server, removed viruses, installed and networked Wyse terminals, connected and configured a HP wireless Print Server, hard drive and monitor swaps, hardware/software migration, POS break/fix, printer and PC installations. Assigned to: Alliance Technical Solutions, TAP Services, Telecommunications Strategies Inc., Tek Source POS, Sunoco, Decision One, Nexicore Services, Alphanational Technologies, Citizens Bank and Commerce Bank.

NOV 2004 TO MAY 2005
CUSTOMER SERVICE ENGINEER
HALIFAX CORPORATION
Installed and maintained customer based servers, POS equipment and laser printers. Replaced/installed maintenance kits, fusers and rollers on Lexmark Optra T series printers. Knowledge of HP LaserJet models 4, 4m and 8000 series.

EDUCATION

OCT 2003 A+ Certification on IBM Compatible PC’s from Comptia
OCT 2003 Certified Intel Partner/Reseller
JUNE 2004 Toshiba (TAT) Certification
MAY 2005 Certified HP/Compaq Partner/Reseller

REFERENCES AVAILABLE UPON REQUEST

Available Modes Of Communication

email/chat

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