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Degrees
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BS in Computer Science, Texas A&M University at Corpus Christi. 1984-1989
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My Expert Service
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Microsoft Office 97 Professional for Windows 95&98, The Microsoft Network, AOL, Internet Explorer 3.02, IE4.0& IE 5.0, Netscape Navigator 4.01, MS Exchange Client, Norton Antivirus, MaCaFee, Microsoft outlook 97& 98. Microsoft word, office toolbar, excels, Dialup connection, LAN Connection.
MS DOS 6.22, Windows 3.1, Windows 95, Windows 98 Windows for workgroups 3.11, UNIX System V, DEC-VAX/VMS. Novell Network Windows NT4.0.
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Experience & Qualifications
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COMPUCOM SYSTEMS, INC. Jan 1999 to CURRENT
Customer Support specialists for a major companys in a network environment.
Trouble shooting Remote Dialup, LAN, connection, Microsoft exchange server Connections,
Office 97, excel, outlook97& 98, Microsoft exchange, Internet explorer, Netscape Navigator
And most all the other Applications that client has on their computer.
STREAM INTERNATIONAL Sept 1995 to 2000
Technical Support for a major software company in a network environment.
Served as temporary Mentor for technicians trouble shooting Remote Dialup issues
Supporting all communications clients for Windows 95 on client/server.
Used Client/Server Applications like MS Exchange, Scopus Tracking Database for data entry, PSS workbench
Supported MS Exchange client with Microsoft Network.
Familiar with 32 bit and 16-bit salability issues.
Experienced in Remote Access Dial up problems on 32-bit platforms
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Available Modes Of Communication
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email/chat
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Contact
masoud bahadory
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