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Degrees
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My Expert Service
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·Support of Macintosh OS, Windows NT 3.5x and NT 4.0 Server / Workstation, Windows 2000 in a LAN and WAN environment including implementation of various domain models, coexistence with legacy NetWare servers, DHCP server, WINS, and RAS server.
·Configuration of various network clients including Windows NT Workstation 3.5x/4.0, Windows95/98, Windows for Workgroups, DEC Patchworks for DOS using NetBEUI, IPX/SPX, and TCP/IP.
·Installation and configuration of software in above stated network environment including Macintosh OS, Workstation for Windows, KEA-Term, served applications such as Windows 3.1 and MS Office Suite, Dreamweaver3, Flash4 and Fireworks, Netscape, Lotus Notes, PeopleSoft, SAP R3 Tivoli and Remedy.
·Excellent technical capability with outstanding knowledge retention. Meticulous and methodical troubleshooting and task resolution skills. Consistent study to expand knowledge base for current environment.
·The ability to effectively communicate with the client to obtain a full understanding of the current situation. Able to speak with the client in laymen’s terms while helping them feel at ease with the situation. Committed to a timely resolution of the client’s problem.
·Works independently, provides end user support, help desk functions, and service and support of network client systems.Proven network, hardware, and software troubleshooting skills.
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Experience & Qualifications
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Available Modes Of Communication
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email/chat
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Contact
MichaelWelsh
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