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Degrees
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Bachelor's in General Business Administration
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My Expert Service
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I have various knowledge on how to locate and apply for scholarships as well as how to fill the Financial Aid Application online. I have my Bachelor's degree with minors in Finance and Management. I have helped many students apply for scholarships through FAFSA.
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Experience & Qualifications
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Efficiency Self-Sufficient Specialist
06/2008 – 04/2010
Department of Children and Families Tampa, FL
. Determining program eligibility in accordance with current regulations using the computer-based eligibility system.
. Answer phone lines to assist client’s inquiries
• Researching questionable information provided by an applicant until satisfactory explanations regarding eligibility status is confirmed.
• Reporting cases where fraud is suspected.
• Advising clients of deadlines, timeframes, and necessary actions to be taken.
• Working with clients who often do not take the necessary actions within the required timeframe.
• Establishing and maintaining multiple computer files through regular updating and review.
• Documenting all communications and contacts with clients.
• Planning and organizing a large caseload, ensuring that accuracy levels are maintained and those cases are processed within the specified timeframes set by federal and state regulations.
• Computing and authorizing grant amounts based on financial and family status. Reviewing and explaining public assistance amounts to the clients and authorizing payment of monthly benefits.
• Keeping up to date on changes in rules, laws, policies, etc. that affect processing timelines and procedures
Receptionist
03/2006 - 05/2008
University of South Florida (General Counsel)
Tampa, FL
. Answered multiple- line phone and direct calls to the proper personnel
. Provided customer service to students and visitors
. Made copies, created labels, filed, and created documents using Microsoft Office
. Assisted the staff in the office with other duties
Sales Representative
05/2006 - 08/2006 University of South Florida Bookstore/ Barnes and Noble Tampa, FL
. Assisted in the Buy-Back program
. Checked out students
. Provided customer service
. Operated cash register machine
Sales Representative
05/2005 - 08/2005 Usave Supermarket Belle Glade, FL
. Checked out customers items
. Provided customers service
. Operated cash register machine
Receptionist
05/2004 - 08/2004 Palm Glades Rural Health Associates, Inc Belle Glade, FL
. Prepared patients insurance information for check in and out
. Updated patient's information in computer data system
. Provided customer service at the front desk
. Scheduled appointments for patients
. Filed, made copies, faxed documents and assisted in other duties as necessary
Tutor
08/2003 - 05/2004 Palm Beach Community College West Palm Beach, FL
. Assisted students with homework help, FCAT, and specially math classes.
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Available Modes Of Communication
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email/chat
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Contact
Mimi10
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