News, Events, Awards

LP Chat Block 2014

Latest Press Releases

Lastest Press Releases

Monday, December 22, 2014 - 08:00

LivePerson Inc., (NASDAQ: LPSN) a leading provider of digital engagement solutions, and Grupo Atencion, a leading provider of business-to-business customer solutions in Latin America, announced a...

Tuesday, December 9, 2014 - 11:21

LivePerson, the leading global provider of digital engagement solutions, announces the launch of its new affiliate program, which offers generous incentives to affiliates who promote LivePerson...

Thursday, December 4, 2014 - 08:00

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, announced today that it hosted over 2.8 million digital engagements on Cyber Monday, a 20% increase from 2013....

Latest Media Coverage

Latest Media Coverage

Monday, December 1, 2014
CRM Magazine

Despite the growing maturity and popularity of e-commerce, retailers still struggle with high levels of shopping cart abandonment. According to BI Intelligence, approximately $4 trillion worth of merchandise will be left in online shopping carts this year, leaving businesses to seek new ways to engage customers and increase conversion rates. In the midst of this challenge,, the e-commerce branch of the women's shoe and accessories company, is enjoying success with LivePerson's digital engagement solutions.

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Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

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E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

"Our mission is to help our clients make meaningful connections with their customers wherever they are, and across the entire lifecycle," said Robert LoCascio, Founder and CEO, LivePerson. "We are honored to be recognized by Customer Interaction Solutions for the value that our technology provides to our customers' relationships and ultimately their businesses."

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F.0 - Callout - Explore LivePerson

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