News, Events, Awards

E.0 - A - Featured PR - Codie

E.0 - A - Featured PR - Codie

Trident University is known for its innovative approach to online learning. As more than 80% of Trident's student population consists of servicemen, servicewoman, families and veterans of the U.S. Armed Forces located all over the world, it was essential that Trident provide a truly innovative, engaging, and reliable digital experience that could support the geographic diversity of their existing and future students.

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E.0 - E - Featured News - Cheaper and Better

E.0 - E - Featured News - Cheaper and Better

August 1, 2013
Internet Retailer

LivePerson client, Snapfish, discusses the benefits of live chat, and LP Insights with Internet Retailer in their August issue.

"Snapfish uses live chat technology from LivePerson Inc. that lets agents see if a shopper, for example, was on a product page, clicked to another page, went back to the original product page and then clicked chat. It can couple that information with the shopper's past chats to arm agents with plenty of information they can use to quickly resolve her issues...And, thanks to that ease, chat has accounted for the "majority" of Snapfish's customer service interactions for the past two years, Kirsty Traill, Snapfish Chief Customer Advocate, says."   Read More

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E.0_webinars

E.0_webinars

Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

Learn More

Events

Tuesday, April 22, 2014 to Wednesday, April 23, 2014
New York, NY

LivePerson is a sustaining partner sponsor of this gathering of digital leaders and executives. 

E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

"Our mission is to help our clients make meaningful connections with their customers wherever they are, and across the entire lifecycle," said Robert LoCascio, Founder and CEO, LivePerson. "We are honored to be recognized by Customer Interaction Solutions for the value that our technology provides to our customers' relationships and ultimately their businesses."

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E.0 -F - About Us

E.0 -F - About Us

Callout - M - Aspire 2014

Callout - M - Aspire 2014

Connect with pioneers in the world of eCommerce, customer service, marketing and mobile engagement as together we explore the new frontier of digital engagement. Experience the technologies and strategies that are transforming how you connect with your customers.