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Latest Press Releases

Lastest Press Releases

Wednesday, May 13, 2015 - 09:27

LivePerson, Inc. (NASDAQ: LPSN) announced today that it has won a 2015 SIIA CODiE Award in Business Software for its innovative customer engagement solution, LiveEngage. The SIIA CODiE Awards are...

Monday, May 11, 2015 - 16:31

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced financial results for the first quarter ended March 31, 2015. Revenue Total revenue was $59.8...

Thursday, April 30, 2015 - 15:57

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of digital engagement solutions, today announced the planned release of its first quarter financial results after the market close on Monday,...

Latest Media Coverage

Latest Media Coverage

Thursday, April 2, 2015

Rob LoCascio may not be the highest profile technology founding CEO, but he is certainly among its longest-standing.  His LivePerson is a New York City-headquartered technology company that works with over 13,000 companies to enhance their online commerce transactions by providing a  cloud-based platform that enables businesses to connect with their customers via messaging through websites, social media and mobile devices.

“I started the company in 1995.  At the time I could see that with the advent of commerce online that there needed to be another form of communication for the consumer so that they could stay on a website, they could ask questions and they didn’t have to go and pick up the phone and dial an 800 number,” says LoCascio.

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Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

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E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

"Our mission is to help our clients make meaningful connections with their customers wherever they are, and across the entire lifecycle," said Robert LoCascio, Founder and CEO, LivePerson. "We are honored to be recognized by Customer Interaction Solutions for the value that our technology provides to our customers' relationships and ultimately their businesses."

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F.0 - Callout - Explore LivePerson

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