News, Events, Awards

Latest Press Releases

Lastest Press Releases

Tuesday, November 17, 2015 - 17:57

LivePerson, Inc. (Nasdaq:LPSN), a leading provider of digital engagement solutions, today announces that the Company will participate in several upcoming investor events in November and December....

Friday, November 13, 2015 - 11:45

The Dream Big Foundation is excited to host the Neighborhood Start-up Fund on November 13, 2015 in Brownsville, Brooklyn, for the first-ever Idea to Prototype Challenge. The two organizations,...

Wednesday, November 4, 2015 - 16:15

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced financial results for the third quarter ended September 30, 2015. Revenue Total revenue was...

Latest Media Coverage

Latest Media Coverage

Tuesday, October 27, 2015
Retail Touchpoints

This past week I attended the day-long Aspire event in New York City. The hundreds of attendees were arranged in small groups of eight to 10 people, and the moderator posed one of those ice-breaker questions designed to stimulate conversation: "What would you do if you were given a two-month 'break' from your life, with no responsibilities, and money was no object?" Turns out the two-month time period wasn't chosen at random. That's approximately how long each of us spends on hold during our lifetimes. Frankly, given how time stretches when I'm waiting for tech support, I would have thought the total would be even longer.

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Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

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E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

SIIA's 2015 Software CODiE Award winners are some of the most innovative, high-impact software products in the market," said Rhianna Collier, VP & General Manager for the Software & Services Division at SIIA. "We congratulate all of this year's CODiE Award winners, and thank them for the contributions they have made to the software industry.

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F.0 - Callout - Explore LivePerson

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