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Latest Press Releases

Lastest Press Releases

Thursday, July 30, 2015 - 09:15

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of digital engagement solutions, today announced that the Company will be presenting at the Oppenheimer 18th Annual Technology, Internet &...

Wednesday, July 29, 2015 - 16:15

LivePerson, Inc. (NASDAQ: LPSN), a leading provider of digital engagement solutions, today announced financial results for the second quarter ended June 30, 2015. Revenue Total revenue was $59.3...

Wednesday, July 15, 2015 - 16:41

LivePerson, Inc. (Nasdaq: LPSN), a leading provider of digital engagement solutions, today announced the planned release of its second quarter financial results after the market close on...

Latest Media Coverage

Latest Media Coverage

Monday, August 17, 2015
Government News

The Department of Human Services (DHS) promised three years ago that it would begin trialling web chat on its website but it is no closer to achieving this aim, despite a gathering momentum of dissatisfaction from people using the My Gov website and DHS mobile apps.The beleaguered benefits giant – which runs critical services such as Medicare, Centrelink and child support – ran a survey in February 2012 and asked 650 customers and staff for ideas on how to improve the DHS website. One of the most popular suggestions was to introduce a live chat function, where people could get help navigating the website in real time without having to spend hours on the phone.

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Best-in-class companies know the secret to converting high value visitors:  You need to engage them at the moment they are most likely to convert, while they are still on your site.

Enterprise companies are re-inventing engagement strategies by moving away from treating website visitors with a “one size fits all” approach.  These companies are identifying high impact visitors the moment they click on the web site.

The secret to their success is in identifying, segmenting and targeting those who are high impact — shoppers with high shopping cart values, price comparison shoppers, shoppers who want to buy more but have questions — and engage each differently to convert them into lifetime customers.

Best-in-class companies who are able to engage live when the stakes are high have successfully converted more of their existing visitors by at least 20%, while increasing average order value by 35%.

Get your business ready for high stakes engagement today.  Register for this upcoming webinar, led by Alon Waks, Director of Product Marketing and Head of Go-To-Market Strategy for LivePerson as he shares:

• How to identify the profile and intent of a high stakes visitor;
• How to intelligently engage the right visitors at the right time to increase conversions and decrease bounce rates; and
• Real-world examples from Home Depot and Verizon on how to target and engage high impact visitors.

Learn More

E.0 - D - Featured Award - CRM Excellence

E.0 - D - Featured Award - CRM Excellence

SIIA's 2015 Software CODiE Award winners are some of the most innovative, high-impact software products in the market," said Rhianna Collier, VP & General Manager for the Software & Services Division at SIIA. "We congratulate all of this year's CODiE Award winners, and thank them for the contributions they have made to the software industry.

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F.0 - Callout - Explore LivePerson

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