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24-7 Intouch is a contact center outsourcing company that delivers innovative and value-driven customer engagement solutions via voice, live chat, e-mail and social media, across all industry segments. As a strategic partner of LivePerson, 24-7 Intouch provides Certified Chat Agents and Program Management to improve website efficiencies and increase incremental revenue.
Founded in 1997, Arise Virtual Solutions Inc. is the world’s leading provider of virtual business solutions for brands seeking to improve business results through their sales and service channels. Arise customizes and delivers high quality voice, e-mail, and chat customer service,technical support, and sales through a network entrepreneurial, self-incorporated home-based Arise Certified Professionals (ACPs) in the United States, Canada, the United Kingdom and Ireland.
Arise adds value for its clients through an unmatched combination of superior service and best cost. Through the guiding principle of Undisputed Top Performance™, the company’s 100 percent virtual model is able to best match ACPs’ skills to specific client needs, enabling unparalleled flexibility for companies to grow while improving customer satisfaction.
No other company better understands how to bring the virtual solutions model to life for premium brands. For more information on Arise, please go to www.arise.com.
Creative Virtual specializes in the development and implementation of V-Person™ (Virtual Agent) technology. A V-Person can hold real-time, intelligent conversations with web users, 24/7. The technology can be used for the purposes of customer support, sales, marketing and call center assistance. Our clients include Verizon, HSBC, Intuit and E*TRADE. Click here to view our video demonstration of our integration with LivePerson’s Live Chat.
Glance Networks provides the only instant screen-sharing technology that's integrated with popular customer-facing applications to help companies measurably improve sales and service interactions. Glance's integrated screen-sharing helps LivePerson clients make the most of every sales and service opportunity by connecting session participants in seconds with one click and no software to download.
Lionbridge GeoFluent provides real-time translation of LivePerson Chat sessions, enabling a chat agent to engage with customers in 38 languages. This extends the value of LP Chat to a global audience in their native language. GeoFluent is high quality, zero latency and seamlessly integrated into LivePerson for an exceptional customer experience.
Founded in 2001 and a partner of LivePerson for over 10 years, Knoah Solutions provides a broad range of contact center outsourcing services (Voice, Web-chat, Email, 3rd party Quality Assurance) for customer facing activities in technical, sales and customer support as well as non-customer facing activities such as transaction processing and curriculum development. With the infrastructure, ability and experience to provide both large and small organizations with comprehensive, turnkey service solutions, Knoah is uniquely positioned to deliver world class results at attractive and flexible price points.
nanoRep is a customer experience company that helps online customers get instant answers through a self-service widget on the web, mobile and Facebook. nanoRep learns to answer your customers repetitive questions automatically. nanoRep lowers customer service costs, increases conversion rates, improves engagement and provides better customer intelligence.
SDL GlobalConnect for LivePerson Chat empowers businesses to respond to customers and prospects instantly within their familiar LP Chat interface. Any agent can now converse meaningfully with customers whether to provide pre-sales or post-sales support in up to 35 languages while continuing to just type in one.
SeeWhy is the leading shopping cart recovery company. Seven out of every ten visitors that start purchasing don’t complete the process. SeeWhy enables you to recover lost ecommerce sales and abandoned web form leads by sending optimized email messages to abandoners in real time. Tight integration with LivePerson enables personalized chat to be integrated into the email remarketing campaign delivering personal customer service to abandoners, and significantly boosting the conversion of your LivePerson chat sessions. Our technology, expertise and partnerships enable SeeWhy to deliver the highest ROI in the industry.
SpeakLike Human-power Chat Translation enables fast multilingual communication for online engagement - from pre-sales to customer support. Integrated with LivePerson, SpeakLike allows you use English speaking agents to communicate with your customers who speak other languages, with low startup costs and translation quality that can only be provided by real people.
tracx is a NYC-based company with a SaaS platform for sophisticated brand marketers who want to do more than monitor their social media presence, but actually manage it. The company provides an end-to-end solution that indexes the entire social web and delivers the most relevant, high impact audiences and conversations by capturing a 360 degree view of activity around a brand. The platform allows over 200 marketers to sift through streams of social media data and drill down to provide geographic, demographic, and psychographic insights and to monitor performance against competitors while planning, monitoring, engaging, and measuring influencers all in one place.
Trilibis Mobile provides advanced mobile solutions to online brands, media companies, digital agencies and enterprises. Trilibis leverages its proprietary mobile publishing platform, SmartPath, and a decade of experience in mobile UI/UX design, product development and systems integration to develop and manage dynamic mobile websites, tablet-optimized sites, hybrid apps and LiveChat.
VeriShow provides multi channel viable and flexible Unified Communication & Collaboration (UC&C) solution that enhances online customer service and sales processes by providing several collaboration tools such as: Audio Video communication capability, Share, edit and annotate content such as documents, images, video clips, View participant's documents, Share Screens, Co-browse, Complete forms together, accept participant’s e-signatures, white board, instant translation and more, all run in real time!
WalkMe is the groundbreaking step-by-step website and web-app guidance system that walks users through any online process or workflow with dynamic, interactive tooltips. Using WalkMe’s point-and-click Editor, you can create Walk-Thrus within minutes and publish them with just one simple click.
Watchitoo provides an embeddable video collaboration platform to deliver live content in a highly engaging way. The Watchitoo platform allows multiple participants to see and hear one another in real-time, collaborate around any form of rich media, and be viewed by an audience scalable into the thousands. With Watchitoo, any viewer can become a participant and any participant can be switched back to a general viewer.