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Other Specialties
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802.11
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Degrees
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BSc. (Hons.) Multimedia Technology and Design
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My Expert Service
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I currently work for a medium sized public sector organisation in the field of I.C.T Technician. I have a vast experience in supporting users of all backgrounds and levels of expertise in all aspects of I.T, my core areas are:
* Excellent understanding of Windows based desktop environments.
* Working within a Sever 2003 environment.
* Using Active Directory.
* Veritis Back-up administration. Managing daily back-ups and performing restores where necessary.
* Sophos Enterprise console administration.
* Working within terminal services environment.
* Working within Citrix client software.
* Installation and support of thin-client technology.
* Using various technologies to offer remote assistance to users.
* Administration and support of various databases.
* Configuring, Installation and support of Windows based hardware.
* Installation and support of local and networked printers. Deskjet, laserjet and photocopier/printer hardware.
* Installation, support and training of Microsoft Office including Outlook 2003 client.
* Installation and support of Sage Payroll and Accounting software.
* Internet administration, support, training and user monitoring.
* Advising users on, and implementing, home upgrades and purchases.
* Virus removal and recovery.
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Experience & Qualifications
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12 years working in a busy I.C.T department, performing all th above tasks on a daily basis.
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Available Modes Of Communication
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email/chat
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Contact
Nick Hopkins
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