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Degrees
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BSc Electronic Engineering
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My Expert Service
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Lead Telecom Engineer with over twenty (20) years of experience. High level of expertise in the configuration and deployment of all Nortel telecom and Networking products inclusive of all Voice Over Internet Protocol(VOIP) infrastructures.
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Experience & Qualifications
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Experience & Qualifications
Lead Telecom Engineer
Online University
Public Company; 5001-10,000 employees; E-Learning industry
March 2005– Present
Lead Telecom Engineer in charge of all Telecommunications Project design, implementation and operations.
Role as Senior Telecom Engineer
Principal Accountabilities & Authority:
Plans and conducts all telecommunications projects
Overall accountability for PBX, IVR, ACD, CMS, CTI, VM, Circuits, and all related telecom equipment and software
Programming and/or configuring of telecommunications systems
Diagnosing and solving problems
System design and configuration
Configuration and implementation of Unified dialing plans and other protocols
Circuit provisioning and termination, installation, and design of all WAN/Telecom components to include Installation and maintenance of VOIP circuits.
Vendor relationship management
Project Management at a professional level, recommending appropriate telephony solutions to customers within the framework of business needs and customer expectations
Telephony Disaster Recovery Planning and Testing
On-call support as required
Senior Telecom Engineer
NCW Communications
Privately Held; 11-50 employees; Telecommunications industry
February 2001– March 2005 (4 years 2 months)
Senior PBX Technician
Telecommunications industry
1989– 2000 (11 years)
Specialties:
Nortel Callpilot
Nortel Contact Center / Symposium
Nortel Business Communications Manager (50/1000/200/400/450)
Nortel CS1000M / CS1000E (Options 11C to 81C)
Nortel MCS5100
Nortel Norstar
SIP & H.323 VOIP protocols
Nortel Telephony Manager
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Available Modes Of Communication
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email/chat
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Contact
Nortel Guy
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