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Degrees
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MCSE
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My Expert Service
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I have over 12 years experience in designing and implementing successful computing environments based on Microsoft products ranging in helping the small business with purchasing decisions to performing large scale migrations and implementations.
I can help you with Windows 2000/2003, Exchange, SQL 2000, network design, capacity planning, storage area networks, business continuance strategies, anti-virus, patch management, purchasing decisions, and more.
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Experience & Qualifications
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* Presales consulting for vendors in the area of storage area networks, servers, and services.
* Web site design and secure access to data over the web for small businesses.
* Performed desktop rollout for Cummins Diesel and Dell.
* Provided implementation, production support and ongoing maintenance for server related issues. Platforms include Windows 2003, Active Directory, file and print services, WINS, DNS, Exchange 5.5/2003, SQL 2000, Internet Information Server, McAfee, and custom business critical applications.
* Interfaced between various development teams and server team concerning custom application implementation designs.
* Performed various maintenance and on-call support for business critical applications and financials processing.
* Primary Server technician in Business Continuance initiatives.
* SAN Administrator for Compaq EMA and scripted Business Copy jobs.
* Initiated VMWare platform testing and implementation.
* Responsible for continued development of custom applications like a debt collections / for sale application that in 12 months generated 1.9 million dollars of directly collected debts and another 6.2 million in debt sales.
* Authored corporate intranet site for use by corporate and field personnel for company policies and documents, a help desk center, a searchable company directory, departmental and corporate news sections, conferencing services, and secure company reports.
* Co-authored checkngo.com website which contains general and legal information about the Check 'n Go product, a store locator, and an online payday advance application submission that is automatically routed to the selected store.
* Designed payday advance call center ACH programs and processes. The call center is another method for the company to reach customers where our retail presence is not available. The call center, to date, generates $10,000 of revenue per week.
* Provided project analysis and initial support for smart card strategies. Implemented pilot environment.
* Responsible for architectural evaluation, design, implementation and documentation of new, business critical e-application including LAN, WAN, development platforms, network operating systems, hardware procurement, security, reliability and performance.
* Oversee RFP process for point-of-sale, PC, LAN, WAN equipment and implementation services for 700 store fronts and corporate Storage Area Network.
* Scoped and implemented redundant, fail-safe Storage Area Network (SAN) utilizing Hitachi Data Systems' Lightening 9960 and McData Enterprise FC-SW switches.
* Designed and rolled out CNG Financial's complex Windows 2000 migration with Active Directory.
* Architect and lead projects comprised of BackOffice environments and managing five or less engineers for large and small corporations and government organizations.
* Generated $250,000 of new services from pre-sales support and finding new projects to be accomplished from within current customer base.
* Designed, managed and implemented a twelve site IP Windows NT network including the procurement of Wan services, hardware, WAN, Windows domain, email services and terminal services.
* Migrated 22 MSMail sites into 6 Exchange sites for national recruiting company. Made Windows' domain design changes, resolved WINS, DNS, DHCP and Windows domain trust relationship problems.
* Redesigned the Erapmus web site using IIS 4.0 and Active Server Pages.
* Upgraded, re-designed rolled out new services and created policies and procedures for the City of Fort Worth's Microsoft Exchange email environment.
* Upgraded campus area network from a Novell 3.x 4 mega-bit Token Ring network with dial-up WAN services and cc:Mail to a six 16 mega-bit sites with a FDDI backbone, Windows NT Server and MS Exchange messaging.
* Assisted with various development projects in determining methods of software distribution, creating development and production environments, troubleshooting code, IIS
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Available Modes Of Communication
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email/chat
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Contact
Patrick Burgess
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